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Ibis Cúcuta Hotel

3.5 star property
Guests can relax with a drink at the bar or step out to explore nearby attractions including Colon Park and Cucuta Museum of Culture

Choose dates to view prices

Ibis Cúcuta Hotel is near cultural landmarks. Travelers enjoy practical amenities like dry cleaning, an all-day restaurant, and a welcoming bar. Free in-room WiFi and express check-out enhance the streamlined stay experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is RM164
RM164 total
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 Double Bed

8.8 out of 10
Excellent
(41 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Plug & Play)

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 Double Bed (Plug & Play)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in San José de Cúcuta, Ibis Cúcuta Hotel is in the city centre and near the airport. Cucuta Museum of Culture and House of General Santander are cultural highlights, and some of the area's popular attractions include Banco de la Republica Cultural Area and Circus Pop. Enjoy an event or a match at General Santander Stadium, and consider making time for Ecoparque Comfanorte Cúcuta—a top attraction that's not to be missed. Visit our San José de Cúcuta travel guide
Map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park
    6 min walk - 0.6 km
  • Gobernación Norte de Santander
    6 min walk - 0.6 km
  • Cucuta Museum of Culture
    6 min walk - 0.6 km
  • Ventura Plaza Commercial Center
    9 min walk - 0.8 km
  • San Jose Cathedral
    10 min walk - 0.8 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    15 min drive

Restaurants

  • Old West Steak House
    3 min walk
  • Cusy's Restaurante
    3 min walk
  • Juan Valdez Café
    1 min walk
  • Carritos
    2 min walk
  • Bbc La Bodega
    4 min walk

About this property

Ibis Cúcuta Hotel

Hotel near Ventura Plaza Commercial Center
Located close to Colon Park and Cucuta Museum of Culture, Ibis Cúcuta Hotel provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and express check-out
  • Concierge services, tour/ticket information and a computer station
  • A 24-hour front desk, a front desk safe and smoke-free property
Room features
All 105 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 45,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar lounge
  • Restaurante Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 83300 per pet, per night
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 45000 for adults and from COP 25000 for children
  • Airport shuttle fee: COP 50000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 83300 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Cucuta Opening December 2018 Hotel San José de Cúcuta
ibis Cucuta Opening December 2018 Hotel
ibis Cucuta Opening December 2018 San José de Cúcuta
ibis Cucuta Opening December 2018
ibis Cucuta Hotel San José de Cúcuta
ibis Cucuta Hotel
ibis Cucuta San José de Cúcuta
San José de Cúcuta ibis Cucuta Hotel
Hotel ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel San José de Cúcuta
Ibis Cúcuta San José de Cúcuta
Ibis Cúcuta
Hotel Ibis Cúcuta Hotel San José de Cúcuta
San José de Cúcuta Ibis Cúcuta Hotel Hotel
Hotel Ibis Cúcuta Hotel
ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel Hotel
Ibis Cúcuta Hotel San José de Cúcuta
Ibis Cúcuta Hotel Hotel San José de Cúcuta

Frequently asked questions

Is Ibis Cúcuta Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of COP 83300 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ibis Cúcuta Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Ibis Cúcuta Hotel on 7 Mar 2026 start from RM164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Ibis Cúcuta Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ibis Cúcuta Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Ibis Cúcuta Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of COP 50000 per vehicle applies.

Where is Ibis Cúcuta Hotel located?

Located in the heart of San José de Cúcuta, this hotel is within a 10-minute walk of Colon Park, Cucuta Museum of Culture and Gobernación Norte de Santander. Ventura Plaza Commercial Center and Banco de la Republica Cultural Area are also within 15 minutes.

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Reviews

Ibis Cúcuta Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 517 out of 773 reviews
Rating 8 - Good. 172 out of 773 reviews
Rating 6 - Okay. 41 out of 773 reviews
Rating 4 - Poor. 16 out of 773 reviews
Rating 2 - Terrible. 27 out of 773 reviews

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, polite and helpful, Mrs Katherine is always very kind and professional, great location.
Stayed 4 nights in Oct 2025

8/10 Good

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Good experience for our guests. The property is good located and did meet my expectations.
Stayed 1 night in Oct 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short layover in Cucuta, very centrally located, clean, friendly staff, very comfortable room
Stayed 1 night in Dec 2024

10/10 Excellent

Selva

Liked: Cleanliness, amenities, property conditions & facilities
Air conditioner seems to have issues as it was dripping water. But other than that everything is good
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, good service. The hotel has restaurant in premises and is very close to nice restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place yo stay. Location, staff
Stayed 1 night in May 2024

8/10 Good

Rychard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view from the double bedrooms, very bad
Stayed 1 night in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Clean room. Too bad not a bottle of Drinking water and I would not drink water from tap
Stayed 1 night in Oct 2023

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, But Check-In Was a Disaster The hotel itself was great—modern, clean, and well-maintained. The rooms and bathrooms were nice, and the breakfast was good. However, the check-in process was a complete mess. We were a group of over 25 people, yet there was only one person handling check-ins. It took over 30 minutes for a second employee to show up, and by then, we had already been waiting far too long. In total, it took over two hours just to get checked in, which was extremely frustrating after a long trip. Once that ordeal was over, the stay was enjoyable, but the hotel really needs to improve its staffing at the front desk.
Stayed 5 nights in Feb 2025

10/10 Excellent

Temir

Nice stay
Stayed 1 night in Dec 2025

10/10 Excellent

Josmil

Liked: Cleanliness, property conditions & facilities
todo excelente
Stayed 1 night in Nov 2025

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026

10/10 Excellent

TANIA RITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Walctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

manuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
My parents say their stay was good, safe and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Ferney

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent
Stayed 1 night in Sep 2025

10/10 Excellent

MARISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT CHOICE

It’s a great location, the price awesome, the staff is very friendly and respectful, Anna was very knowledgeable and kind, highly recommended
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great price
Stayed 7 nights in Apr 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Rychard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, Nice people
Stayed 6 nights in Jul 2024