Holiday Inn Cucuta by IHG

4.0 star property
Unwind by day in the outdoor pool and refuel for night adventures over dinner at one of two restaurants.

Choose dates to view prices

Relax at Holiday Inn Cucuta, an IHG Hotel, where a rooftop terrace and steam room await. Enjoy international cuisine at one of the two on-site restaurants or unwind with a drink from the poolside bar. Guests can also stay active in the 24-hour gym or catch up on news with free newspapers. The hotel's helpful staff has earned top marks from previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM268
RM308 total
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Located in San José de Cúcuta, Holiday Inn Cucuta by IHG is in the suburbs. Banco de la Republica Cultural Area and Cucuta Museum of Culture are cultural highlights, and travellers looking to shop may want to visit Ventura Plaza Commercial Center and Sambil San Cristobal Mall. Circus Pop and Ecoparque Comfanorte Cúcuta are also worth visiting.
Map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Ventura Plaza Commercial Center - 3 min walk - 0.3 km
  • Colon Park - 6 min walk - 0.6 km
  • Gobernación Norte de Santander - 11 min walk - 1.0 km
  • San Jose Cathedral - 11 min walk - 1.0 km
  • General Santander Stadium - 14 min walk - 1.2 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Toffee - ‬4 min walk
  • ‪Kokoriko - ‬5 min walk
  • ‪Shanghai Gold House Ventura Plaza - ‬6 min walk
  • ‪Frisby - ‬2 min walk

About this property

Holiday Inn Cucuta by IHG

Upscale hotel in the suburbs
Consider a stay at Holiday Inn Cucuta by IHG and take advantage of a poolside bar, a rooftop terrace and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), smoke-free property and concierge services
  • Tour/ticket information, a 24-hour front desk and ATM/banking services
  • A front desk safe, multilingual staff and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 96 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 45-inch TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 50,000 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Madeira
  • Terraza Sorrento

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 50000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel San José de Cúcuta
Holiday Inn Cucuta San José de Cúcuta
Hotel Holiday Inn Cucuta San José de Cúcuta
San José de Cúcuta Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel
Hotel Holiday Inn Cucuta
Holiday Cucuta San Jose Cucuta

Frequently asked questions

Does Holiday Inn Cucuta by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at Holiday Inn Cucuta by IHG?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cucuta by IHG on 8 Feb 2026 start from RM 267.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Cucuta by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Cucuta by IHG?

Limited spots are available.

What time is check-in at Holiday Inn Cucuta by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Cucuta by IHG?

Checkout is at 1 PM.

Where is Holiday Inn Cucuta by IHG located?

Situated in the suburbs, this hotel is within a 5-minute walk of Banco de la Republica Cultural Area and Ventura Plaza Commercial Center. Colon Park and Cucuta Museum of Culture are also within 10 minutes.

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Reviews

Holiday Inn Cucuta by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 784 out of 1023 reviews
Rating 8 - Good. 148 out of 1023 reviews
Rating 6 - Okay. 37 out of 1023 reviews
Rating 4 - Poor. 20 out of 1023 reviews
Rating 2 - Terrible. 34 out of 1023 reviews

Reviews

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Great service, spacious room, good location
Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Good Value. Pool could use bar service…
Stayed 1 night in Oct 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast clean room
Stayed 1 night in Dec 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, food was excellent
Stayed 3 nights in May 2025

8/10 Good

Selva

Liked: Cleanliness, amenities, property conditions & facilities
Overall good value for money. Price seems to go up each time we stay. Location is good as it’s next to a shopping center.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexis Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Very professional and friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, good location.
Stayed 1 night in May 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Nest door to a shopping center, safe , the place is well maintained and spotless clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. It’s close to a big mall
Stayed 1 night in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and comfort bed.
Stayed 1 night in Feb 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Great breakfast and lunch. Nice area for shopping and food court
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great clean and very convenient next to a mayor mall
Stayed 3 nights in Mar 2025

10/10 Excellent

Reymon

Liked: Amenities, property conditions & facilities
Amazing food
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice rooms
Stayed 1 night in Dec 2024

8/10 Good

Gerson

Liked: Cleanliness, staff & service, amenities
Nice place to stay in Cucuta, Colombia. The hotel is near to shopping center and restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to many dining options at a walkable distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Andres

Liked: Amenities
My stay at the Holiday Inn in Cúcuta was excellent. The location is perfect, with shopping centers, restaurants, and stores just steps away, making everything super convenient. The staff was incredibly friendly and attentive at all times—they truly go the extra mile to make you feel welcome. The rooms were in perfect condition: clean, comfortable, and well-maintained. The included breakfast was also a highlight, with a great variety of delicious options. Definitely a top choice for anyone visiting the city.
Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay. Staff extremely communicative and supportive. Only issue is if you have a car, parking is limited. If this isn't an issue, this was an amazing stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and kind, there was a slight confusion about the name of the reservation and they were very helpful and resourceful.
Stayed 1 night in Dec 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the rooms were nice and spacious. It's a good value. I'll be staying there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge Miguel

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel, and it was truly a wonderful experience from start to finish. The property itself is well maintained, with comfortable rooms and excellent amenities. But what really made my stay exceptional was the outstanding service. I especially want to recognize Mr. Max, who was by far the best person and employee I encountered during my visit. Max went above and beyond in every interaction, whether it was answering questions, offering helpful recommendations, or simply greeting guests with genuine warmth and kindness. His professionalism, attentiveness, and positive attitude made such a difference and truly elevated my stay. If you’re considering a visit, I highly recommend it and be sure to say hello to Max. He’s a remarkable person and a credit to the entire hotel team.
Stayed 4 nights in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Safe and Modern

Very safe, very clean, very modern and the staff is very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in Cúcuta. The rooms are nice. We enjoyed the gym and pool. The service was great. Good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and stafff friendly. The gym was clean and easy to use. It is easy to walk from there to Ventura Mall and near by trendy restaurants. The front desk staff was professional and friendly. It was safe and convenient.
Stayed 9 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly always. There is always a taxi available outside the hotel. The room was clean and well-maintained by cleaning service. I feel awful I forgot to leave a tip my last day!!! Please contact me if there is a way for me to pay them. Please!! Pool is nice. Bar at top of hotel has good pizza and drinks. Neighborhood was pretty safe. I was able to walk around through the night, but I wouldn’t recommend it and neither do the citizens. But there is a 24 hour farmacia on the same block and a larger one 2 blocks over to shop for items. Only bad thing is constantly being asked for money & monetary exchange services hours were pretty non-existent. But I recommend using Western Union to send yourself cash. It’s much cheaper than $$$ exchange or ATMs.
Stayed 9 nights in Feb 2025