4/10 Lemah
Michelle
Pengembara perniagaan
7 Feb 2026
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
I called to confirm there was a business center because the description stated it had one along with a photo of it. The young lady on the phone was not helpful and I had to call back a 2nd time to confirm. When I arrived there was no welcome or acknowledgment that I was waiting to get help or a business center. The young help desk agent was busy w phone calls and signing another persons paperwork. I had to ask if I could get help after 3 min and asked to use the bathroom. It took over 10 min to sign in and 3 times running my credit card. She had to call the manager for help which I understand she had no control of. I went to my room, it was ok but no tv and I wasn’t told if there was WiFi. I came down to the office and asked about the tv, it was out and there was none the entire time. I had to ask for WiFi info too. No business center. No TV. Not a welcome. The young girl was trying but just didn’t feel welcomed.
Michelle
Menginap 1 malam pada Feb 2026
