Terletak di pinggir bandar, Best Western Plus Hacienda Hotel Old Town berada di Pekan Lama San Diego, sebuah kawasan mesra berjalan kaki di San Diego dengan beli-belah yang baik. Port of San Diego dan Terminal Kapal Persiaran B Street disarankan untuk dikunjungi jika anda ingin melakukan aktiviti, sementara mereka yang ingin menikmati keindahan semula jadi boleh menerokai Teluk Mission dan Taman Balboa. Jangan terlepas mengunjungi Taman Waterfront dan Muzium USS Midway. Anda rasa ingin mencuba aktiviti air? Belayar dan luncur air / luncur tiarap dapat ditemui berdekatan hartanah. Layari panduan perjalanan San Diego kami
4041 Harney St, San Diego, CA, 92110
Tempat berdekatan
Taman Warisan
1 min berjalan kaki - 0.1 km
Whaley House Museum
3 min berjalan kaki - 0.3 km
Taman Presidio
3 min berjalan kaki - 0.3 km
Taman Negeri Old Town San Diego
7 min berjalan kaki - 0.6 km
Universiti San Diego
4 min memandu - 1.9 km
Bergerak
Stesen Washington Street - 2 minit memandu
Pusat Transit San Diego-Old Town - 8 minit berjalan kaki
San Diego, CA (SAN-Lapangan Terbang Antarabangsa San Diego) - 16 minit memandu
Restoran
Cafe Coyote
2 min berjalan kaki
Casa de Reyes
5 min berjalan kaki
Casa Guadalajara
8 min berjalan kaki
Old Town Mexican Cafe
2 min berjalan kaki
ARCO
9 min berjalan kaki
Tentang hartanah ini
Best Western Plus Hacienda Hotel Old Town
Hotel berdekatan Taman Negeri Old Town San Diego
Manfaatkan pengangkutan ulang-alik lapangan terbang percuma, pencucian kering/dobi dan pendiangan di lobi di Best Western Plus Hacienda Hotel Old Town. Untuk masa rehat dan ketenangan, lawati tab panas. Masakan Mexico restoran di tapak, Old Town Tequila Factory, menawarkan sarapan, sarapan lewat pagi, makan tengah hari, makan malam dan tempat makan di kawasan terbuka. Kekal terhubung menggunakan Wi-Fi percuma dalam bilik dengan kelajuan 250+ Mbps (sesuai untuk 3-5 orang atau sehingga 10 peranti) dan tetamu boleh mencari kemudahan lain seperti bar dan gimnasium.
Anda juga akan mendapati manfaat seperti:
Kolam renang terbuka bersama dengan kerusi lepak pantai
Pengangkutan ulang-alik terminal persiaran percuma, letak kenderaan sendiri (surcaj) dan sajian kopi/teh di ruang bersama
Lif, hartanah bebas asap rokok dan tempat simpanan bagasi
Peti simpan selamat di meja/kaunter hadapan, perkhidmatan perkahwinan dan porter/tukang angkut
Ulasan tetamu memberikan kata-kata yang amat baik tentang kakitangan yang mesra dan lokasi
Ciri-ciri bilik
Kesemua 197 bilik disertakan dengan keselesaan seperti penyaman udara, serta sentuhan bermakna seperti Wi-fi percuma dan kerusi meja. Ulasan tetamu memberikan kata-kata positif tentang kebersihan bilik di hartanah.
Lain-lain kemudahan termasuk:
Katil lipat simpan/tambahan (surcaj) dan katil bayi/kot (percuma)
Berbilang bilik mandi dengan gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma
Almari pakaian, peti sejuk mini dan ketuhar gelombang mikro
Tersedia di semua bilik: Wi-fi percuma dan Internet berwayar
Kelajuan Wi-fi dalam bilik: 250+ Mbps (sesuai untuk 3-5 orang atau sehingga 10 peranti)
Tersedia di sesetengah kawasan awam: Wi-fi percuma dan Internet berwayar
Tempat letak kenderaan dan pengangkutan
Pengangkutan ulang-alik lapangan terbang percuma dari 6:30 hingga 22:00
Pengangkutan pengambilan di stesen kereta api percuma dari 6:30 hingga 22:00
Pengangkutan ulang-alik stesen kereta api pada waktu terjadual
Pengangkutan ulang alik terminal pelayaran persiaran percuma
Penghantaran ke stesen kereta api percuma
Tempat letak kenderaan di tapak hartanah (USD 30 sehari; termasuk keistimewaan keluar/masuk)
Letak kenderaan sendiri di tapak adalah terhad
Tempat letak kenderaan mudah diakses kerusi roda tersedia
Makanan dan minuman
1 bar/ruang istirahat
1 restoran
Kopi dan teh di kawasan umum
Restoran di tapak hartanah
Old Town Tequila Factory
Aktiviti menarik
1 kolam renang terbuka
1 tab panas
Gimnasium
Mesra keluarga
1 kolam renang terbuka
Katil bayi di dalam bilik
Katil lipat simpan/tambahan (surcaj)
Ketuhar gelombang mikro dalam bilik
Peti sejuk mini
Kemudahan
ATM
Buku panduan
Meja/kaunter hadapan 24 jam
Mesin layan diri
Peti besi di meja/kaunter hadapan
Surat khabar percuma di lobi
Tempat simpanan bagasi
Perkhidmatan tetamu
Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pengemasan (mingguan)
Perkhidmatan "turndown"
Perkhidmatan cucian kering/dobi
Perkhidmatan perkahwinan
Pertukaran cadar (atas permintaan)
Pertukaran tuala atas permintaan
Porter/tukang angkut
Perkhidmatan perniagaan
Bilik mesyuarat
Pusat perniagaan
Ruang persidangan seluas 279 meter persegi
Stesen komputer
Kawasan luar
Gril barbeku
Kerusi lepak tepi kolam
Perabot luar
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Bilik air awam mudah diakses kerusi roda
Gimnasium mudah diakses kerusi roda
Kolam renang mudah diakses kerusi roda
Laluan ke lif mudah diakses kerusi roda
Laluan perjalanan mudah diakses kerusi roda
Lif
Meja pendaftaran mudah diakses kerusi roda
Mudah diakses kerusi roda (mungkin mempunyai batasan)
Pengangkutan ulang-alik lapangan terbang mudah diakses
Pengangkutan ulang-alik stesen kereta api mudah diakses
Pesawat angkat kolam renang di tapak
Pusat perniagaan mudah diakses kerusi roda
Restoran mudah diakses kerusi roda
Ruang istirahat mudah diakses kerusi roda
Tempat letak kenderaan mudah diakses kerusi roda
Lain-lain
8 bangunan
Dewan bankuet
Hartanah bebas asap rokok
Pendiangan di lobi
Kemudahan bilik
Bilik tidur
Cadar disediakan
Katil bayi percuma
Katil lipat simpan/tambahan (surcaj)
Bilik mandi
Bilik mandi persendirian
Gabungan pancuran mandi/tab mandi
Kelengkapan dandanan diri percuma
Pengering rambut
Tuala disediakan
Hiburan
Filem berbayar
TV skrin rata 40-inci
Makanan dan minuman
Ketuhar gelombang mikro
Pembancuh kopi/teh
Perkhidmatan bilik terhad
Peti sejuk mini
Lain-lain
Akses melalui koridor luar
Bilik tidur bersambung tersedia
Kerusi meja
Kipas siling
Meja
Panggilan tempatan percuma
Penyaman udara
Peti besi
Seterika/papan seterika
Surat khabar harian percuma
Telefon
Dasar
Daftar masuk
Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 2:00
Daftar masuk lewat tertakluk kepada ketersediaan
Daftar keluar
Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia
Arahan daftar masuk khas
Hartanah ini menawarkan pengangkutan pindahan dari terminal persiaran, lapangan terbang dan stesen kereta api; untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 24 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
Seorang dewasa berumur 18 ke atas mesti bertanggungjawab untuk tempahan tersebut
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Kanak-kanak sehingga umur 12 tahun boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD25.0 sepenginapan
Tempat tidur bayi percuma tersedia di hartanah dengan permintaan
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
Transaksi tanpa tunai tersedia
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan We Care Clean (Best Western)
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
Perkara yang kami harus menyebut
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Sebuah kereta disyorkan untuk pergi balik ke hartanah ini
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)
Hartanah juga dikenali sebagai
Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego
Soalan lazim
Adakah Best Western Plus Hacienda Hotel Old Town mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang terbuka.
Berapa kos yang diperlukan untuk menginap di Best Western Plus Hacienda Hotel Old Town?
Setakat 1 Mei 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Best Western Plus Hacienda Hotel Old Town pada 6 Mei 2026 bermula serendah RM494, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.
Adakah Best Western Plus Hacienda Hotel Old Town mesra haiwan kesayangan?
Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.
Berapakah fi parkir di Best Western Plus Hacienda Hotel Old Town?
Letak kenderaan sendiri tersedia dengan fi sebanyak USD30 sehari.
Apakah masa daftar masuk di Best Western Plus Hacienda Hotel Old Town?
Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 2:00. Daftar masuk lewat tersedia ketika masa terhad.
Apakah masa daftar keluar di Best Western Plus Hacienda Hotel Old Town?
Daftar keluar adalah jam 11:00.
Adakah Best Western Plus Hacienda Hotel Old Town memberikan pengangkutan ulang-alik ke lapangan terbang?
Ya, terdapat pengangkutan ulang-alik lapangan terbang percuma.
Di manakah terletaknya Best Western Plus Hacienda Hotel Old Town?
Terletak di Pekan Lama San Diego, hotel ini sejauh 1 bt (2 km) dari Taman Negeri Old Town San Diego dan Universiti San Diego. Teluk Mission dan Taman Balboa juga dalam jarak 3 bt (5 km). Stesen Morena - Linda Vista sejauh 20 minit berjalan kaki dan Stesen Washington Street sejauh 25 minit berjalan kaki.
Ulasan
Best Western Plus Hacienda Hotel Old Town Ulasan
8.4
Sangat Baik
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
8.6
Kebersihan
8.0
Kemudahan
8.8
Kakitangan & perkhidmatan
8.0
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 1104 daripada 1984 ulasan
10 - Cemerlang
1,104
Penilaian 8 - Baik. 415 daripada 1984 ulasan
8 - Baik
415
Penilaian 6 - Boleh diterima. 260 daripada 1984 ulasan
6 - Boleh diterima
260
Penilaian 4 - Lemah. 113 daripada 1984 ulasan
4 - Lemah
113
Penilaian 2 - Teruk. 92 daripada 1984 ulasan
2 - Teruk
92
Ulasan
10/10 Cemerlang
David
Mengembara bersama pasangan
30 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location in the center of Old Town! A/C in the room had a hard time pulling out the humidity. Parking is not included and you will be charged $30 per day to use the limited garage parking. Stalls are super narrow so don’t drive anything larger than a small SUV. Breakfast was way better than expected however other guest would make huge to-go plates which the staff had a hard time keeping full. Plan to walk stairs. If you require assistance walking this is not the hotel for you. They do have elevators but you will still be required to walk the stairs.
David
Menginap 3 malam pada Apr 2026
8/10 Baik
Rema
30 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It's very lovely place however, it is very spread out so not easy to get where you want to go and directions not clear. Also not great if have trouble walking and took 3 elevators in different places just to get to restaurant which would be nice if near lobby and there is no room service or food delivery so unless you want uber eats which you still need to go to lobby for you've got a ways to go...that said the food was excellent and breakfast very good with a lot of different things to choose from so kudos for that! Hotel staff very friendly and Joe the shuttle driver was wonderful, restaurant staff okay not as friendly, but that's fine... just know you're going to hike for food unless you're in a room across from restaurant
Rema
Menginap 1 malam pada Apr 2026
10/10 Cemerlang
Rita
Mengembara bersama pasangan
30 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan
Breakfast isn't that great, hotel needs upgrades
Rita
Menginap 2 malam pada Apr 2026
10/10 Cemerlang
Wendy
Mengembara bersama keluarga
30 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Parking was easy. We arrived early before check on. They were able to accommodate us with a room. Only stayed 1 night, wished I booked this hotel for whole trip. Room was spacious,
Wendy
Menginap 1 malam pada Apr 2026
4/10 Lemah
melissa
Mengembara bersama pasangan
28 Apr 2026
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Parking is $30 per day and front counter staff was very rude and took forever to check us in originally had told us they would call us to check in by 3 and we got there and it was pst 4:20 and after I had to hunt down my own room and cleaning lady to ask when was my room going to be ready. She gave me an attitude and said we need to wait for a supervisor to do a walk thru first and that can possibly be another 45 mins. The hotel in its self it’s nice but it’s very outdated and can use some. Renovation specially on the restroom our shower head was leaking to the side and when we would shower all floor keep getting wet when we seen that we were frustrated and didn’t even wanna deal with the from customer service staff they als said they would put us in a better view room and we didn’t have any view at all but we were so tired that didn’t wanna deal with more waiting at that point. Over all good place but needs better management and staff training all the way around from check in staff to cleaning ladies.
melissa
Menginap 2 malam pada Apr 2026
10/10 Cemerlang
Lauri
28 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location for local interests. Great van transportation provided to airport and it's also within walking distance to transportation center to catch trains and trollies. Rooms need a refurbishment, but overall clean and very comfy beds, nice and quiet and got a good nights sleep before heading off to airport.
Lauri
Menginap 1 malam pada Apr 2026
10/10 Cemerlang
Robert
Mengembara bersama pasangan, Mengembara bersama keluarga, Mengembara bersama kumpulan
28 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All was well, for us it was the best deal for location.
Robert
Menginap 1 malam pada Apr 2026
6/10 Boleh diterima
John
Mengembara bersama pasangan
27 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location is ideal. Staff excellent. Noise level was the biggest detractor in two ways; maids pushed cleaning carts across exterior patio that rattled and rumbled on concrete outside of our door, making it difficult to hear the tv or rest. This went on thorugout the day. Also, the Disney cruise was docked in the port, and this hotel appeared to be the hotel that accommodated guests before and after the cruise. We like kids, but for two concecutive days, we had some screamers on either side of us that became annoying (often in the evenings and early mornings).
John
Menginap 3 malam pada Apr 2026
8/10 Baik
Charmaine
Mengembara bersama keluarga
26 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Airport shuttle easy to find. Everyone was helpful except for the receptionist who answered the phone when we tried to request for the shuttle
Charmaine
Menginap 2 malam pada Apr 2026
6/10 Boleh diterima
Sally
Mengembara bersama pasangan
26 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan
Breakfast was good room was nice except the room had smelled
Sally
Menginap 1 malam pada Apr 2026
8/10 Baik
Gladwyn
Mengembara bersama pasangan
24 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was very noisy because of the airport.
Gladwyn
Menginap 2 malam pada Dis 2025
10/10 Cemerlang
Denise, Sarasota
Mengembara bersama pasangan, Mengembara bersama kumpulan
24 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel is right in the heart of Old Town in San Diego. Everything was within walking distance. It was a wonderful, wonderful experience.
Denise
Menginap 3 malam pada Apr 2026
10/10 Cemerlang
Paola
Mengembara bersama pasangan
21 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Not like other hotels, very unique environment in the best way possible! Enjoyed the stay, the staff were kind and the food for the breakfast buffet was delicious! I would recommend to anyone visiting San Diego! Within Old Town so we were able to walk around and visit all the shops in the area and have some delicious food at a local restaurant! Great time, I am looking forward to visiting again!
Paola
Menginap 1 malam pada Apr 2026
10/10 Cemerlang
marquessa
Mengembara bersama pasangan
20 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was very clean ; bathroom door is more of a slider - and did not work great, but the buildings are older so that wasn't a big deal - just had to maneuver it to open and close a bit.
The A/C was fantastic! The bed and pillows were very comfortable.
The property itself is beautiful, but it can be tricky finding your way around.
Walking distance to all the best spots in Old Town is a bonus!
marquessa
Menginap 1 malam pada Apr 2026
2/10 Teruk
Ian, Redmond
20 Apr 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Central to Old Town and pretty much the only reason to stay here. Their self parking garage is now a high priced lot charging as much as $30 a day, and they lie to more frequent guests and claim the recent change has always been this way (it has not). Most recent stay - phone in room does not work, no soap in bathroom, no waste basket in bathroom, complimentary dispensers in shower were empty and had not been refilled. There is always something broken or missing in every room I've ever stayed in (I've stayed here many times). Vending machines are routinely empty or not working and won't accept payment. Basically, this place is extremely poorly run and pretty run down, they're surviving on location alone. I've had enough and won't be back.
Ian
Menginap 1 malam pada Mac 2026
2/10 Teruk
Michael
Mengembara bersama pasangan
20 Apr 2026
Sukakan: Kakitangan & perkhidmatan
There was no hot water for the whole hotel. You could not take a shower. The front desk said they would get someone in the morning. For a large hotel you would think they would get somebody right away. The hotel is rustic. The bathrooms are old and the vent fan was loud. Our room was one of six buildings requiring us to walk to the last building. We had to go up three small elevators and our room was the last one on the floor. The room was quiet however. If you like old rustic hotels it might be nice. It does fit in with Old Town
Michael
Menginap 1 malam pada Apr 2026
2/10 Teruk
Jennie
18 Apr 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I have stayed at this hotel many times and I was thoroughly disappointed. The hotel is rundown and poorly maintained. My room was filthy. I found a big bug in my bed. Then I discovered food crumbs along the wall next to bed. The sink was clogged the entire time. The only good thing about this place was the tortilla factory where I got a free breakfast which was mediocre. I complained at the front desk and all they did was say sorry about that. No offer for a voucher or refund or even a discount. I will never stay there again. I even complained to Expedia after I didn’t get any help from the hotel staff, which were actually very rude and they tried to call the hotel to try to straighten things out and they hung up on them, very unprofessional.
Jennie
Menginap 1 malam pada Apr 2026
6/10 Boleh diterima
Pamela S
18 Apr 2026
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
The property is beautiful on the outside and well maintained. The rooms were kinda of grubby. The chairs and carpet in the room were stained and dirty. No way would I have used the chairs! The bed and sheets were clean though. Plus the furniture was scratched and felt unclean.
Pamela S
Menginap 1 malam pada Apr 2026
2/10 Teruk
Carlos
17 Apr 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a very disappointing and concerning experience at this hotel.
After staying overnight, we discovered visible mold growing along the baseboards and wall near the air conditioning unit. This was not a minor issue—it appeared to be long-standing and clearly had not been properly addressed. The condition of the room was unacceptable and raised serious health concerns.
What made this even more troubling is that we were traveling with our 3-year-old and 5-month-old baby, which made the situation especially unsafe. Had we known about this beforehand, we would not have stayed in the room.
We brought this to the hotel’s attention and, while they acknowledged the concern, they did not provide a meaningful resolution.
I would strongly recommend that future guests carefully inspect their rooms, particularly around moisture-prone areas like AC units and baseboards.
This experience fell well below expectations, especially when it comes to basic cleanliness and safety.
Carlos
Menginap 1 malam pada Apr 2026
10/10 Cemerlang
Richard
16 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The shuttle was easy to access. The staff was friendly.
Richard
Menginap 1 malam pada Apr 2026
6/10 Boleh diterima
zeny
Mengembara bersama pasangan
16 Apr 2026
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Didn’t utilize the shuttle. Someone picked me up .
For the return flight …I wish you change the drop off time . Our flight was at 6: am and shuttle service don’t start the same time ..
For the cleanliness, I wasn’t happy especially the afternoon I checked in . The staff assigned meamd my husband in the room that’s way out to the bldg 600
(604) . I told her I have problems with my hips and my knee and that I cannot walk that far and yet she put us all the way almost to the end of the building.. my husband is walking with a cane .
when I got into the room, what we had was just two towels , ONE wash cloth, the towel for the bath mat is very very flimsy.
Also, there was no lotion and no bar of soap in the lavatory. I don’t think that room was even ready. Also on the bathtub, the faucet was leaking so the water doesn’t go up all the way to the shower. The faucet in the bathtub is nonstop, dripping and dripping night long. I was very disappointed.
I complained about it, but I was so tired to be walking again going down. I was told that they’re gonna try to move me the next day..
it was an awful terrible night. I had very bad cramps from walking that far plus with the stairs are too high.
The elevator going to the dining area wasn’t working.
The parking was not that bad though .
zeny
Menginap 3 malam pada Apr 2026
8/10 Baik
Marie
Mengembara bersama keluarga dan kanak-kanak
14 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The parking is in a garage and the property has many different floors and they put you as close to your room as possible. The grounds are beautiful and it’s perfectly situated to walk around Old Town. The bathroom is showing its age but it’s a comfortable room. The staff is very nice.
Marie
Menginap 1 malam pada Mac 2026
4/10 Lemah
Claudia
14 Apr 2026
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Hotel needs updating. Sad dingy rooms. Staff very kind.
Claudia
Menginap 5 malam pada Apr 2026
8/10 Baik
Leticia
13 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I forgot how difficult it was for me to climb stairs. If you are in a wheelchair or have any type of physical disability, you will need to get a room on the 1st floor. There is an elevator, but it will only take you to the 2nd floor and a room there would be perfect as well. The outside of the hotel is beautiful. Plenty of areas to sit and and just enjoy.