Hotel Dekat Saint Margaret's Outdoor Labyrinth

"It was great"

"During our 2 night stay there was no hot water. Unfortunately, the staff chose to ignore the problem rather than address it with the guests (it was a property wide issue). That made for a shocking shower instead of an uncomfortable expectation. We were offered 5000 Marriott points in exchange (~$15-35). The nightly room rate was $225 after taxes. Ridiculous!"

"The best hotel! The location is fantastic, right next to El Paseo with all the restaurants and shopping. There’s a great spa and fitness centre plus two choices of where to eat. Parking is super easy and safe. The pool is fantastic and we loved the food and bar. "

"I have no complaints about this property, as this is one of the cheapest inns that is near the shuttle stop for Coachella. The pool is literally in front of our room, but we didn't even use it. There's a small cafe on the property that serves breakfast. It was so cozy, the vibe is so laid back, and if I were given an option to go back here, I would =) just because the other options out there were MORE EXPENSIVE, especially during APRIL."

"The staff was very friendly. Great set pf amenities for the price and type of hotel. And breakfast is as included. Location was also in walking distance of many other things. Would stay here again"

"Room was clean. Some areas were remodeled but some were not (for example the bathroom door). Breakfast quality was good but the room where they keep the food was small and had only one access point, creating congestion during morning hours. It’s been 17 days since I checked out but they still keep a hold on my credit card. "

"Loved the made to order breakfast. Pool was very refreshing. Staff were always helpful. "

"I regret to say that my experience at this hotel was highly unsatisfactory. The carpets throughout the property emitted a persistent and unpleasant odor, which significantly impacted the overall comfort of my stay. Additionally, the lack of water service during my visit was both inconvenient and unacceptable. While I did encounter two staff members who were courteous and helpful, the majority of the team appeared disengaged and unresponsive to guest needs."

"I am writing to formally request a full refund for our recent stay at your property, as the conditions were unacceptable and far below the standards expected of an Embassy Suites hotel. During our stay, we experienced multiple serious issues: No towels were available at the pool on several occasions. Mold was present in the bathtubs in two different rooms. Both rooms had broken tub stoppers. Towels provided were old and felt like worn rags. We found hair inside the drawers, which prevented us...

"Above and beyond! Got to go there to experience the difference! Highly recommended!"

"Staff at the resort were amazing. From the front desk staff to the life guards all were nice amd always had a smile on their faces. Not to forget helpful. The property was clean and very well kept. The rooms on the other hand were a bit dated The bathroom definately needs some work done. Overall our stay was pleasant. "

"Room very clean, staff friendly and accommodating. Only real issue was the card reader on the room door: wasn’t reading the key and the staff had to “jumpstart” the lock."

"clean,quiet"

"Nice accommodations "

"We had to go to the upstairs room cause they where short on staff had to call the cleaning lady my self see if she can clean the room so we didn’t have to go upstairs due to my mom condition she said no I’m leaving I don’t have time to clean the room really bad experience it say breakfast including it was just coffee "

"We had a rather unpleasant experience. There were no TV remotes, the air conditioning unit kept malfunctioning every 20 minutes, and the ironing board was broken. These were not the amenities we had anticipated. "

"This resort is unacceptable for a Hyatt property. On the positive side, the design of the pool itself was great for the area, and one of the few properties with a lazy river. The water temperature was refreshing. Beyond that, not much to like. For context, we stayed here on weekdays. The service here was terrible and unacceptable for this type of resort. The restaurants were significantly understaffed, with extremely slow service for both bar and restaurants. Housekeeping and bell desk...

"Excellent property. Very clean and well-maintained. Exactly as pictured. "

"Staff were very friendly and helpful at the registration desk. The room was clean and comfortable but did have some wear and tear in some places like the wall paper in the bathroom. The staff at the main dining area took long to approach and take our order and some were not very friendly, but it was still convenient to have a restaurant in the hotel. The pool was great and the kids enjoyed the arcade. Breakfast was also great. "

"Too long to wait to check in "