Hotel Dekat Rutgers Busch Tennis Center

"We had a wonderful stay at the Hyatt New Brunswick! Our flight was delayed, causing us to arrive much later than expected for check-in, but the staff handled our late arrival with exceptional care and professionalism. From the moment we arrived, the customer service was outstanding. The hotel was very clean, comfortable, and well-maintained. Our children especially enjoyed spending time in the pool, which was a highlight of our trip. We also had a concern during our stay, and it was addressed...

"We had a fantastic stay. Our room was clean, spacious, and well equipped. Breakfast was tasty with plenty of options and the hotel is in an excellent location."

"Clean room and the amenities were perfect. I did not see staff members at the front desk when I passed by but if/when I needed someone the doorbell brought someone who was able to assist."

"The staff are friendly and helpful"

"Nice hotel located in Edison."

"Excelente buenas atenciones"

"Every staff member we encountered was kind and helpful. Location was very good for what I needed. We had hoped the campus shuttle ran more often on the weekend, but that was not a problem with the inn itself. Clean, though small rooms. Coffee in the room tasted terrible and coffee in the lobby costs $2/cup so I was very unhappy with that, but if that's the worst of it, that's not too bad. Would stay again for sure if anything brought me this way again."

"Clean rooms everything perfect"

"Hotel stay was nice and clean."

"Room wasn’t ready at 4:00 PM checkout time. We were tired from long drive and had to attend function at 6:00 and staff wasn’t ready to give alternate room. Had to wait. Also, retained $20 for incidental but didn’t explain. "

"Everything was amazing"

"Firstly, the front entrance was very dark. I had to get out of my car just to verify that the front door was open. Secondly, the front desk attendant was very rude toward my daughter and me. She didn’t acknowledge us or even look at us. She only asked for the deposit and handed me the room key without lifting her eyes toward us. I didn’t leave the hotel because it was late at night and I had to get up early for job training. The rest of the hotel was acceptable, but the poor customer service and...

"Staff was very friendly. Just a nice place to stay. About 45 min from Newark Liberty. The property is what one would expect. But again, the staff was very friendly."

"The breakfast options were great, and I appreciated the real plates, bowls and utensils available, both at breakfast and in the room."

"Excellent "

"Tv was not working, issue with heat. Not working. It was cold that night, i caught a cold, went to hospital"

"Place is filthy."

"😃"

"Check in person tried to upcharge me for a pet. Expedia and Wood Spring’s own site states pets cost $10 a day but he wanted to charge me $50 plus $10 a day. Luckily my dog is a service dog which is free. If you do not have a service dog you need to be aware of what they are going to charge. "

"Swimming pool not working and should have mentioned on website"