Hotel berdekatan Royal Wootton Bassett Old Town Hall

"Broken chair, headboard fell off the wall in the night landing on my head. Furniture cheap and dated. Wind whistles through gaps in the windows. Noisy especially on friday morning when the beer delivery lorry was unloading right outside"

"Room very comfortable, check in easy, very hospitable host"

"The room was very neglected and obviously hadn't been properly cleaned ie dirty window ledges, dust everywhere, bare repairs in the bathroom, remote control needed new batteries, frayed carpet into bathroom - the rooms were nothing like advertised on website and are certainly not worth the £492 we paid for the five nights we were there - only worth at least half of that. I am emailing expedia separately with complaint. We learnt there were only 4 members of staff looking after the hotel and was...

"Run down. It was probably once a nice place, it’s dirty the carpets were worn out. The room we had, had no hot water. It wasn’t pleasant at all, so we ended up staying at a local friends house instead! "

"Quiet location, really nice cottage, having stayed in many, many cottages this takes some beating for being equipped, has everything you need. Very comfortable for lounging and sleeping, very good Wi-Fi, communication was excellent, will happily return."

"Very easy. Good value. Thank you to the welcoming staff. "

"The rooms were nice and clean, hotel staff were polite and helpful. They have a new booking system which caused a minor delay but was only an extra couple of minutes. Noise wasn't an issue, neither was parking. The only down side was only 1 lift was working, which was an issue on Sunday morning. Would happily stay again. "

"Had to change from an unsuitable hotel at 23:50; staff answered & told us we’d be welcomed. Saved our sleep issue. Thank you so much! Dates bathroom but comfortable bed & good sized room. Good value! "

"Room great… dinner pricey, breakfast ok"

"All very good "

"No fuss check in, friendly staff, and conveniently located near shops and bus stations."

"A wonderful stay, delightful evening meals, and after finding out I would be leaving before breakfast each morning they provided a selection of fruit, pastries, and fruit juice as a “breakfast bag” each day."

"Very pleasant and good value place tp stay "

"Easy check-in, clean room, polite friendly staff."

"The communication was terrible, we only got the code for the apartment access after we called the owner a few times. Even after he had picked up and said he was sending it, he still didn’t and we had to call him back again. This was all last minute. We had originally booked to stay in the bigger apartment but the owner sent a message on the app to say he had double booked us and were we happy to stay in a smaller apartment with a shared kitchen rather than a private one. We accepted after he...

"Good hotel, cleanliness is an issue for sure. Rooms clean is not bad. Pool & changing room, very poor condition of showers, floors, pool etc Breakfast was good on weekend but weekday, low staff & cleanliness etc all dropped again "

"A lovely hotel, with lovely staff. Food was really good. Very good for the price. "

"Excellent "