Hotel Keluarga di Ronta

"Staff were professional, friendly and helpful. I couldn’t fault there helpful attention to every request. Explained the local bus services well, provided a map and arranged for a taxi to the train station at 5 am. It’s not in the city centre but close enough for a short bus ride.( just tap & go/ don’t tap off) The room was ideal, not the perfect outlook but you’re not here to sit in your room. The bathroom was clean but a little tired. The electrics were a little challenging but got there in...

"Easy walk to the airport tram! Very clean & nice, helpful staff. Left too early for breakfast so no opinion on that perk for this hotel"

"The check-in reception staff were excellent—efficient, welcoming, and professional, setting a strong first impression. Unfortunately, the breakfast experience fell significantly short. The staff appeared stressed, disengaged, and at times discourteous. The buffet was closed approximately 10 minutes before the stated closing time, which was both unexpected and inconvenient. On a Sunday, when breakfast was scheduled until 11:00am, an elderly guest seated at 10:46am was abruptly told, “it’s all...

"Camera pulita, personale gentile e molto cordiale, colazione con prodotti freschi e vari, comodo per raggiungere a piedi il centro di Firenze, Palazzo Pitti a 5 minuti, apprezzatissimo il parcheggio interno gratuito"

"The young gentleman who welcomed us upon arrival, kindly provided us with a breakfast bag later that same night knowing we'd be leaving prior to the breakfast service the following morning. The boutique hotel was beautiful and very well kept. "

"Perfect location for exploring Florence. 1mile from the train station (20 min walk). Overlooking the river. Clean. Staff friendly. Good selection of food at breakfast. A lovely terrace to sit on and watch the world go by. Free tea/coffee/water provided throughout the day. Would definitely recommend others to stay at the Hotel Silla! "

"The building doesn’t look like it has had any money spent on it since the 1980’s.Very shabby hotel, shame on the owners, it could be fab. Had holes in sheets and towels. No duvet it’s a 1950’s style blanket between sheets. Not hygienic these days. Dirt and dust everywhere. Cushions with stains on. One pillow each. Dining chairs in the breakfast room all broken. Car park which we managed to get a space, parks 10 cars. Neighbourhood very good and it’s a walk down the hill to the bus stop which you...

"We booked this hotel because it said they have airport shuttle and it is 10 min away from airport since we are leaving early in the morning, however there was no shuttle service, although they will help you to call car service. So I felt this info was incorrect and misleading. We had to take taxi into center of Florence and took taxi back, we would booked other hotel in center of the city. Other than that, People were nice , we have no other issues. "