Hotel Dekat Riverside Arts Centre

"Breakfast was nice, good area, basic room, felt it was a lot of money for the room."

"Got a different room from original chosen it was for old people with needs.Not what I expected wasn’t happy but needed to stay the night.So no option just didn’t get the time to complain as I was too exhausted from travel,"

"I could only find one socket in the whole room with 3 beds in the room , I couldn’t use my hair dryer and straightener as the only socket was on floor level, none by any of the beds for me to change my mobile phone, I tried to use the sink was slow running. I don’t bother using the shower. As the shower was over the bath with high side due to my disability I was unable to access it. My room was outside the hotel, I got soaked every time I came out of my room to access the main hotel, with...

"It was brilliant location for sandown race course and the room had everything we needed."

"The room was clean and had everything needed. The hotel was very well situated and excellent value for money. Bathrooms were very clean and modern. WiFi was excellent. For the money it fantastic value."

"The e-mail for check in had not been received on the Hotels.com chat by 2pm, so i messaged and it did come through asap then. On arrival it was easy to find the key box and gain entrance. The stairs in hallway were a bit rough and the carpet is a bit loose and dirty/worn in patches. The door to our room was not very secure and a firm push would open the door without need for a key. There is no deadbolt of chain/lock inside to secure yourself in. The apartment is tired and could do with a layer...

"I appreciated getting feedback. I had a lot of questions because we knew we would be getting in late. Based on their description, I saw nothing about a shared bathroom. I have a bad bladder, and this gave me anxiety. There was a potential for 8 people sharing yhe bathroom. This would have been problematic if they had a packed house. We had to pay $30 US dollars to drive less than 4 miles. They took a 25 pound deposit and if they don't pay me back, I will be relentless. "

"It wasn’t good at all, second day I went outside to meet a friend and gave the key back so I won’t lost it. When I came back and asked for the keys, she said we thought you have left already. I said I have booking for one more day. She already booked someone in my room their. What a night mare"

"Not a very good environment. People staying there seem to be living in the hotel. There is no AC and the rooms and corridors have a very bad smell. No suitable, especially not for the price."

"Clean hotel, helpful staff, good location to Hampton court palace, Surbiton really lovely"

"A lovely place to stay…we were staying for a Thorpe park visit which is just a 5 minute drive away. Rooms were comfy, had everything needed and great air conditioning for the heat wave! Breakfast really good too and we ate in pub one night and found both service and food to be great. Highly recommend, we will likely return!"