Hotel Dekat Rivercrest Play Area

"Everything was smooth. Check in, the room was clean, staff were courteous and helpful. Definitely my spot when in the area."

"The room was very accommodating for my family. Very clean and the staff was amazing with any concerns I had. The breakfast was great as well as the pool!!"

"Far too much air freshener. Smelled it in my sleep. The AC unit sounds like a jet engine. The front desk staff barely greeted me upon check in. There are no amenities like coffee, shampoo, body wash. Finally, tho the bed was comfortable, I've had pieces of bread thicker than the pillows."

"Trying hard to think what I liked. The bed was not uncomfortable and I THINK the sheets were clean. I slept reasonably well, considering everything. And there was a restroom in the hall that I could use - sometimes after a 10 minute wait - which helped to make the broken toilet in our room bearable."

"The staff is great. They must have kept my notes from a prior stay, they put me in a corner room/ top floor which was surprisingly quiet and peaceful. Bed linens impeccably clean. Interior of the room clean and well maintained. That said, cosmetically speaking, the property is showing signs of wear, which is to be expected, I suppose. Overall, this is a great value, with a friendly and attentive staff, where you can get a peaceful night's sleep despite it being in a somewhat busy area of...

"We loved it."

"Air conditioner works great"

"When we booked we requested to have two queen bed rooms with connecting rooms but they didn’t have them available when we arrived.. we had to settle for a king room and 2 double beds then we had dirty towels in the king room. The experience was not the greatest and we paid $675 for 2 rooms and did not have what we asked for"

"Clean"

"I booked this room approximately one month in advance through Expedia and selected the "Pay at Property" option. On the morning of my trip, I called the hotel to confirm my reservation and was told it had been canceled. The hotel explained they attempted to charge my card three times 48 hours before arrival. The card was locked, so the charges were declined. I understand that part. My concern is that no one successfully notified me before canceling my reservation. Had I been contacted, I could...

"My husband and I were very happy with our recent stay here. The staff, property and our room was great. We will return and definitely recommend the Residence Inn."

"Absolutely unacceptable! Overbooked our room and left us stranded at 11:00 PM. I am writing this review to warn all future travelers about the severe lack of professionalism and ethics at this property. We made a confirmed reservation well in advance through Expedia. However, when we arrived at the property at 11:00 PM after a long journey, we were shocked to find out that they had resold our room to someone else. The staff showed absolutely no empathy, accountability, or willingness to help us...

"Absolutely unacceptable! Overbooked our room and left us stranded at 11:00 PM. I am writing this review to warn all future travelers about the severe lack of professionalism and ethics at this property. We made a confirmed reservation well in advance through Expedia. However, when we arrived at the property at 11:00 PM after a long journey, we were shocked to find out that they had resold our room to someone else. The staff showed absolutely no empathy, accountability, or willingness to help us...

"There were sirens, gun shots, a woman trying to sell us Jordan’s at midnight, another woman came knocking on our door & then ran away at 5 am. Did not feel safe staying there what so ever. The room was disgusting, the floor probably hadn’t been swept ever. The shower had mold & there wasn’t really any hot water. The mini fridge was covered in old food and the room smelled musty."

"Everything and everyone was excellent. The service was too!"

"Staff was excellent and room was well maintained and who don’t like free breakfast. My hotel stay was fabulous."

"I wasn't in the room very much, but it was comfortable when I returned at the end of the day. No worries about bugs or dirty sheets. It was a very nice stay with friendly staff."

"Good"

"Toliet did not work."

"Very dirty and unsanitary, smells bad and need more improve and fix the building."