Hotel Dekat Regal Walden Galleria

"Did not receive the paid room with a bathtub. Exorbitant pet fee of $75. Pool color was cloudy. No fresh toilet paper roll, entered room with a ¼ left had to call front desk. "

"Location was great, clean and friendly staff."

"Great location, clean and quiet."

"The shuttle and staff were great!! Room was great. Bartender was great!! The only thing I think needs work is the bathroom. Those tiles are really slippery and I took a fall. You need strips in there or something. Other than that we will be back for sure. Thank you ❤️"

"I arrived in my room and immediately noticed several ladybugs flying around and gathering on the windows. When I went to get into bed, I found what appeared to be a bloody booger on the sheet, as well as a yellow stain on the mattress. I went to the front desk to request a room change. While the new room did not have ladybugs or visible stains on the sheets, the comforter had multiple brown stains. I called the front desk again to request a replacement comforter, but unfortunately, the second...

"We are an unfortunate negative stay at another hotel and had to leave that I messaged the manager when I booked the room about if it was possible to check in early he went above and beyond even went up and cleaned a room for us so we could check in at 11. Take showers and enjoy our last day in town. The staff was super friendly definitely a highlight of our hotel experiences in New York."

"Room was spacious and clean. Staff was very helpful with directions and restaurant recommendations."

"Beds were comfy, cookies at check in were delicious. Would definitely stay again."

"Good breakfast. Excellent adjouning steak house, best in buffalo"

"The staff was very friendly. The room was very clean. The breakfast was very good. I would recommend this hotel definitely if you're staying in the Buffalo area."

"Pool and hot tub were clean and worked well. Breakfast was good. "

"Very clean and spacious; welcoming staff. Excellent breakfast options."

"This was the most unique stay I’ve ever had. Completely hands off from the hosts (unless you need anything which they are only a call away) Feels like it’s your home while you stay."

"Thank you so much for your gracious hospitality. The renovations that you have done on the house are great. Look forward to staying again."

"The bar was great. Every day, they had different specials, from happy-hour drinks to 50% off food. The drinks were on point, and the staff was very accommodating. I will definitely be back. "

"Overall good but breakfast is poor quality"

"Everything was great"