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6/10 Sederhana
Cynthia
15 Sep 2023
Sukakan: Kebersihan, komunikasi
We really enjoy this property, this is the second year in a row that our grouo our friends stays at the villa for a long weekend. Although comfortable, clean and with a agreat view, lawn space and pool, was a bit disappointed to see that some of the amenities that were broken last year were still broken this year.
A few things to point out
- some of the lawn furniture is very rusted and needs to be replaced. One of us fell through the same chair that we fell through last year.
- the pool cabana shower was not working properly either last year
- the AC units are only found in pool cabana and upstairs in the main house. I guess this makes sense, but not having AC in the 2 bottom bedrooms makes it for an awkward uneven experience for the guests.
- the wifi was not working at check in, although the office, the custodian and the person that did the check in were responsive snd attentive it wasnt being resolved by resetting the router. They kep giving us instructions to do that but by the 4th day it sill wasnt working.
Ove we love the area and the property is great, but recommend to do some improvements in the amenities both inside and outside the house.
And big thanks to Charlie who did great at checking us in and remaining attentive to our needs and issues through the weekend.
Cynthia
Menginap 3 malam pada Sep 2023