Hotel Dekat Quennell Lake Car Top Boat Launch

"Nicely renovated rooms. Very clean"

"The staff were very friendly & extremely helpful, the room was spacious & bed was very comfortable, and the breakfast was absolutely delicious. I will be staying here again for sure the next time I am in town. 😄"

"The facility has a great location."

"My wife and I have stayed at the Cottage and Castle once before and have both times been extremely satisfied with the friendliness and helpfulness of Christina (the host) Whatever questions we have had to ask, we get immediate assistance! Our room was incredibly clean and organized, the beds were comfortable and the style was very intricate. Absolutely no problems and no negative feedback to give! Thank you for the wonderful stay! We will soon be coming back!"

"We regularly travel with a large sports team and this was our all-time favourite tournament hotel. We loved the gazebo outside for team meals and found the staff very accommodating. This is a well-designed hotel, and the proximity to picturesque Ladysmith was an added bonus. Would definitely recommend to teams traveling for tournaments in Nanaimo."

"we had a good time there"

"Beautiful view, wow spectacular, great bedroom and bathroom for an overnight -management was nice."

"Nice clean room, comfortable beds, quite. Just a very pleasant experience."

"Overall, the property was quite nice. My wife was enthralled that they had complimentary razors at the front desk. The included breakfast was perfect. When we came back to the hotel Saturday evening, there was a considerable garbage mess outside, empty beer cans, fast food stuff etc I have worked in the unhoused sector, so I’m very aware of how this can happen, just an observation as we came in"

"Really great location with a beautiful view of the harbour. Parking and check in was really easy."

"​Subject: Disappointing Stay – Room Quality and Pricing Issues ​I recently stayed at your property, and unfortunately, it did not live up to expectations—especially given the price tag of $360 after taxes. ​Upon entering the room, I was immediately hit by an overpowering scent from a air freshener plugin that was strong enough to burn my eyes and nose. While it seems the room underwent a recent renovation, the execution was incredibly poor and lacked basic attention to detail: ​Cleanliness:...

"Never experienced any hotel without any receptions on site plus required pre check in even with the reservation? A lot of personal and credit card information were required for online check in which is a high safety concern. After filled out all those info waited out side for 30minutes without any response plus the assistance phone number didn’t pick up until we tried 5 times. Loud AC and bad experience."

"The property is old. But the staff has done a great job at keeping it clean and refurbishing it, as well as laying a little conveniences like chairs right outside of your room.- love the place."

"Alan was very helpful ."

"was not aware of no air conditioning. The electric fan provided was not working. good thing there's a fan in the hallway that we grab and replaced the one in our room :)"

"Room was dirty smelled like pot smoke.floors were especially dirty bedding had permanent stains"

"Parking was good. Everything else was absolutely disgusting. Not a place I would go again."

"Nice clean little place, everyone was super friendly. AC was on when we got into the room which was great on a hot day. Perfect place if you just need somewhere to crash for the night"

"Friendly staff, clean room, easy parking"