Hotel berdekatan Pusat Membeli-belah RiverTown Crossings

"Room 422 there was a rumbling sound coming through the wall. It actually vibrated the bed because the head board is directly attached to the wall. Most likely the from the giant washers and dryers that they use as the laundry room was directly below ours on the first floor."

"They cancelled my reservation because I wasn’t there at 3pm!!!!!!!!! Unreal!!! No joke said we were suppose to be there on the dot when you CAN get your room! Left us stranded as we have an EV and planned our trip to charge there upon arrival. Front desk lady was HORRID and hateful."

"Air wasn’t working in first room. The night front desk worker was great and moved us. Then the next room we seen a few big black ants but was late and just needed to go to sleep."

"The room had a great layout for our family of 4. I chose this hotel specifically because they typically have a gluten free option for breakfast and was very disappointed to find at this location they had zero options besides an apple or banana. So I had to sit and watch my family eat instead . The front desk rep stated she did the ordering and asked what room I was in and said she would try to get me something for the following day but never followed through. The pool chlorine levels were so...

"We had a invasion of ants in our room."

"Convenient."

"We were greeted kindly and were able to have two rooms right next to each other. "

"The room was spacious and comfortable. There was a full refrigerator, a microwave sink and even a dishwasher. A separate space with a sofa and tv. The beds were very comfortable."

"Excellent!!!!!!"

"Everything was great"

"I will never stay here again. We arrived AFTER CHECK IN and was told our room wasn’t ready.. ok no biggy I guess. TWO HOURS LATER, was told they found us a room and said some boxers came in and wanted rooms and basically gave mine away! ALLLL NIGHT and when I mean ALL night I mean it, it sounded like a wrestling match all around us! I called and went down there and kept being told “I’ll talk to them”… I almost did my self! Finally got to sleep after 1am! Woke up at 7 to get breakfast at 730...

"Hot tub bubbler and pool shower need repair. Needs more pool towels."

"Parking and finding the lobby was confusing we expected bigger signs. I tried checking in 3 times each time my room wasn’t ready we finally got a room around 5:30-6pm. One staff member was great the other seemed overwhelmed/stressed and made us feel not welcome/ annoyed with us the way we were talked to just because i booked a wheelchair room through a 3rd party so she couldn’t change my booking but i didn’t want to change i booked that room because i had a family member in a wheelchair. The...

"Perfect location to downtown and the amphitheater."

"Very clean. Nice pool!"

"Great"

"This hotel is walking distance to Van Andel Arena. There is a beautiful foot bridge for a safe crossing of the river."

"The hotel seemed fine when we got there. However, our bathroom was not clean. It had urine and hair on the toilet bowl and the floors were sticky."