Hotel berdekatan Bullring & Grand Central

"Clean and presentable room. Good shower in the room. The big downfall was the air con was flashing a service light and not working and other guests reported the same issue. No windows to open so the room was uncomfortably hot during the night"

"Excellent stay apart from unfriendly check in. Check out staff great. "

"Great location."

"Sangat selesa & mesra."

"Conveniently located, modern and well appointed."

"A beautiful hotel, centrally located, close to rail, tram and bus links. Polite and helpful staff at check-in. Comfortable, spacious and quiet room. Madeleine Bar is a plush, relaxed space with exceptional service."

"top class hotel. big room. very clean. wifi worked. It is part of the Mailbox building. Handy if you want to visit the BBC. Parking under the hotel. A bit of a challenge to get to the parking entrance but google helped. Food options in the bar a bit limited. would stay again."

"Fully recommend"

"The hotel is situated just outside the Mail box and overlooks the canal network in the heart of Birmingham. Excellent location and handy car park. Lots of bars, shops and restaurants within a pleasant stroll. The hotel itself is quite minimalist but has a bar, coffee area and breakfast restaurant. We used the bar for an evening drink which was nice. The room was comfortable with aircon and clean with tea and coffee making facilities. The bath was clean with a shower it the shower was a bit...

"Clean, comfortable, affordable, friendly."

"Great character. Good food. A real gem."

"Very clean, comfy bed, great location with car park and a great choice of food with the buffet breakfast. Staff very welcoming and friendly. All in all great hotel and value for money. Will definitely stay again."

"the good: great location, nice pool area, snacks and water available all the time. Bad: not clean, smelled cleaning products when we arrived, took a while for te smell to go away. didnt bring extra pilows when i asked fot it, the reception said that it was on the way but never received it. Did't refill the coffee paper cups."

"Very comfortable, stylish decor."

"Very convenient and great location."

"Clean room, central location."

"Wonderfull hotel will stay again"

"Not enough people at front desk to check in/ out quickly. Room was ok, couldn’t completely turn off the AC. Breakfast was great."

"I don’t usually write bad reviews, but…I stayed during the heat wave at the end of May, 2026. Room air conditioner was not working. Staff acted shocked to hear this and promised to have it seen to. It was never fixed, and I suspect it can’t be. I only spoke to two other guests during my stay there, and the AC wasn’t working in either of their rooms. Spoke to the manager about it when checking out, and she too, acted surprised. Said she would have given me a 50% discount for my stay, but as I...

"Great service from walking into the hotel to walking out. A big 5 star"