Hotel Rooms with Balcony in Puerto Rico Island

"The room was outdated, but mostly very clean. There was some sort of bug that kept making an appearance in the fridge cabinet. The WiFi was terrible. When we checked in there was no explanation about the room charge maximum and we were told when getting drinks one day that we couldn't charge to the room until we fixed. The "bracelets" served no purpose other than opening our door. We never tapped it on anything else. And they were bulky and not attractive."

"Embarrassingly bad. This hotel has the worst rooms I've ever stayed in. Poorly cleaned rooms, stained curtains, floors. I took off a jacket and it fell into the corner, in the morning I picked up a water soaked jacket with no explanation where the water came from? Anyway, do your research, I wish I had something nicer to say but I'm speaking the truth to help other travelers."

"Friendly staff and clean room. "

"Staff very friendly, and location convenient. Unfortunately zero sound proofing in the room - we could even hear our neighbor zipping up their suitcase. Sleeping was fairly impossible between planes and sirens. "

"Our favorite hotel in the area!"

"Everything was great!!"

"Clean room, staff helpful and friendly, outdoor pool was cleaned daily, restaurants food was good "

"This is my 4th time at this hotel and Im sad to say it might be my last. This hotel used to be a wonderful and lovely place and it felt high-end but it needs smart modernizing. The restaurant menus are lacking and dated. The rooms, in the surface, look pristine but there are hard water stains, unvacuumed carpet and a coffee maker that cannot be plugged in. Its just not worth the price and it is incredibly pricey. "

"Nice property at a great location. A little outdated though in places. Food options are limited "