Kotej di Pulau Pinang

"Always enjoy our annual stay at E&O. Newly refurbished room was nice and timely to freshen up the suite. Breakfast is always a treat at Sarkies and staff are always friendly, helpful and welcoming - befitting of a premier hotel. "

"Condiment missing and room service slightly deteriorated "

"its good hotel and easy to access to many places. especially for foods and city centre."

"Nice and clean room. Good location."

"Staffs are friendly and helpful. Room 611 not ready on time, room ready close to 6pm. TV in the room 611 not working."

"We had a marvellous stay at Rasa Sayang... Staffs were helpful and friendly... They live up to a true 5* hotel. "

"The check-in process was rushed and worker did not bother to explain anything about the hotel and its amenities (of which I paid a premium for) except about the breakfast. No mention about the beach, pools, 24-hour gym, kid's adventure zone etc - I had to google about all these myself! Bad check in experience"

"Very average service "