Hotel Romantik di Pulau Long

"Our stay was very pleasant! My only negatives…some of the staff at the front desk could be more pleasant and engaging…eye contact rather than focus on a computer screen. In addition, the elevators are very slow."

"This hotel is way above your typical Hilton Garden Inn. Only issue was the made trying to clean the room early on our last day"

"I was very impressed with the night auditor, Jayden. He was hospitable, charming, and highly professional. He’s exactly the kind of employee worth keeping—and deserving of a raise. The room was nice overall, but the cabinet housing the HVAC unit needs attention. It vibrates quite a bit and can make it difficult to sleep; adjusting the bottom door should help reduce the noise. Breakfast was okay. The cantaloupe was sweet but a bit too firm. The pool was also much smaller than expected—more like...

"excellent. Everyone was very helpful "

"Yes the room was clean and comfortable. The staff was courteous and accommodating."

"Very great service "

"Great hotel. Staff was very helpful."

"The staff was very accommodating. "