Hotel Keluarga di Pulau Holbox

"El hotel está muy lindo, las habitaciones super amplias, cómodas y bonitas y el personal es suuper lindo y atento. Me encantó, definitivamente regreso."

"The service was amazing. They were very attentive. Food was delicious. Would stay again."

"This property needs to hire more staff that are welcoming, upon arrival at 2:45 pm they said my room would not be ready until 3:30 pm when check in time is supposed to be at 3. Then the front desk said to wait upstairs at the rooftop pool and order food and drinks but upon going up to the roof the staff upstairs said the kitchen was closed. Very Poor communication and very rude comments and stares. The complimentary breakfast via Expedia and all they gave us was a peace of bread with butter and...

"staff was friendly and tried to accomodate. The original room had an airconditioning problem on one night they gave us another room for the night so that could be repaired. One day the smoke alarm went off in the room repeatedly, they removed it, and for one day and night we had no smoke alarm, it was replaced the next day. Not really the best for safety. Then the original room had water flooding into the room from a pipe in the bathroom, they upgraded us into a room which would have been...

"Todo excelente"

"After my stay, I’m quite annoyed by all the negative reviews. My experience was great, room was cute and spacious , location is perfect, staff is very friendly and the breakfast buffet is varied and tasty. On the first day the bathroom smelled like sewage (which can happen because this is AN ISLAND) but I guess someone might have reported it because it was fixed the next day. All to say, pay no mind about bad reviews, this is a great place to stay in Holbox. People complaining about the staff...

"Todo muy bien"