Hotel Keluarga di Pulau Divar

"Hotel is very good. Food and service is excellent. But it has become old and needs lots of service, maintenance and upkeep. "

"Perhaps by Goan standards this place is good, but despite its picture-postcard setting, I think it’s over-priced and lacking basic facilities. My room was lacking some obvious amenities including a fridge, bath mat, hair dryer, tissues, phone. All pretty standard for a “3+ star” hotel, even in India, no? Towels supplied aren’t of good quality and have ‘marks’ meaning they don’t look clean even if they have been washed. Bed linen and table cloths had holes and dirty marks too. Poor tea and...

"The most horrible experience I have had and their service is terrible! Don't rely on the reviews as they have bought good reviews! Trust me, he staff here, especially the manager does not care about guests having a positive experience. We checked in at 4 pm, way beyond the check in time and both the front desk staff gave us completely different info about our package, that is fine. We enter the room and things are dirty, coffee station has milk powder all over, washroom isn't clean at all, the...

"The staff here were fantastic, Its a new property so it looks great. Dining was good - we only tried the breakfast and dinner buffets - but plenty of choice. They assisted us with early check in and helped us with organising transportation. "

"Our stay at this property was truly remarkable, mostly due to the care and attention of the amazing staff, coupled with a spectacularly appointed property. We had experienced amazing hospitality at the Leela resorts prior to our stay at the JW, but this was at an entirely different level. Special thanks to Pawar, Rakhee, and Mhare for making our wedding anniversary unforgettable. We are already planning our return trip!"

"No parking near hotel . No room for driver.. parking area dirty.. hard for driver to sleep even in cat"

"Pathetic stay. Though in a great location just minutes away by walk from Baga beach, this property is a disaster. Absolutely deplorable condition, ill maintained and terrible staff attitude. Housekeeping is best described as non existent, intercomw doesn't work, no dental kit or body lotion. When asked, they suggested to use conditioner instead! Breakfast variety ends before it starts. Bedsheets and quilt was last changed when the hotel was made it seems. Towels and sheets smell of oil. Glasses...

"The reception desk is the worst I have experienced so far. Not only they are unable to help, but they will not make any effort to facilitate your stay in Goa. Luckily the staff for the rooms and restaurant tries to compensate."