Hotels near Neo-Gothic Church Ruins

"We are accustomed to staying at luxury properties, which is precisely why we chose Makani Luxury. Unfortunately, the experience we encountered was far from what one would expect from a property carrying the “Luxury” designation. From the very beginning, the experience lacked the transparency and level of service expected at this price point. Upon arrival, we were taken to a beach area where guests wait for transportation to the hotel. There was no dock or proper boarding area. Instead, we were asked to wait directly on the sand under the sun for more than 30 minutes. There was no shade, no umbrellas, no water offered, and no seating available. Guests were left standing on hot sand in direct sunlight with no basic hospitality while waiting to be transported. When the transportation arrived, it was not a speedboat as one would reasonably expect from a luxury property, but rather a small local boat (yola). We were required to remove our shoes, walk through the water, and board the boat under conditions that were never disclosed during the booking process. After arriving at the island, we had still not had water or food for quite some time. We politely asked if we could sit at the restaurant and have lunch while waiting for our room to be ready. However, we were told that we could not dine until completing the property tour and were asked to wait on a sofa instead. Later that evening we also discovered that the hotel does not provide food service after 10:00 PM, "

"Decent enough resort, the front desk is supposed to be 24 hours but sometimes they are not at the desk in the early mornings or late night if you need something. I enjoyed my stay but would not stay there again."

"Good "

"The room was beyond expectations. Well designed and beautifully decorated. Highly recommended. "

"The Hilton Cartagena in El Laguito is a magnificent hotel. Our stay was perfect, from location, to staff, breakfast buffet, cleanliness, hotel room, pools, beach, just everything. The beds are the most comfortable I've slept in. The pillows, mattresses and pillows are so plushy and inviting. All employees go above and beyond to make guests feel at home. Another top thing is the silence at night. It's soundproof and we get to sleep in peace. My husband and I can't wait to go back! "

"I loved everything about this place "

"A unique and incredible experience with amazing staff "

"It was clean. It is like a tiki hut. No wifi, no tv. Updated bathroom. They had a nice private plunge pool. They came and took dinner order. It took awhile to get dinner, but they are walking up mountain. It is not for anyone who can't do a lot of stairs. I would have liked a blanket on the bed and hot water. Overall, I recommend this to anyone who wants to enjoy nature and the person they are with. "

"Rooms cleaned daily with a Cozy cabin like ambiance. Food & Drinks Fresh Made to order. Staff Very hospitable and Kind Always willing to assist in every need. They made us feel like Home! "