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Hilton Cartagena

4.5 star property
Beachfront dining with ocean views creates the perfect backdrop for relaxation on black sand beaches surrounded by gardens at Hilton Cartagena

Choose dates to view prices

Travelers find their place in the sun at Bocagrande Beach, where Hilton Cartagena offers beach and poolside bars for refreshment. The spa provides treatments like aromatherapy, body wraps, and scrubs, while Las Chivas Restaurant serves international cuisine with ocean views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
The current price is RM791
RM791 total
17 Jun - 18 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 210000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 87000 for adults and from COP 43000 for children
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Cartagena have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hilton Cartagena?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hilton Cartagena on 17 Jun 2026 start from RM791, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cartagena pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 210000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Cartagena?

Self-parking is free at this property.

What time is check-in at Hilton Cartagena?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Cartagena?

Checkout is at noon.

Where is Hilton Cartagena located?

Offering direct access to the beach, this El Laguito resort is within 3 mi (5 km) of Bocagrande Beach and Palace of the Inquisition Cartagena Historical Museum. Rafael Nunez Museum and House and San Felipe de Barajas Castle are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 994 out of 1438 reviews
Rating 8 - Good. 261 out of 1438 reviews
Rating 6 - Okay. 111 out of 1438 reviews
Rating 4 - Poor. 35 out of 1438 reviews
Rating 2 - Terrible. 37 out of 1438 reviews

Reviews

Verified

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good , breakfast buffet and staff were really nice
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good, the staff is very friendly and was very clean
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities
Room was ok location was good.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jade Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and room clean and ready
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, property conditions & facilities
Best place ever, clean, organized, stuff are so nice, food is just espectacular. The común areas really nice, the pools are great, very service oriented, the area consists accommodating people. JUST THE BEST
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! We had a great time! Hotel rooms could use a little facelift but other than that everything and everyone was great! The staff is so kind and helpful! I will definitely be back!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s excellent staff is great amenities are great
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ximena J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel! Really safe, clean, organized, the ambiance is awesome! The staff are very nice, kind and with really good attitude.They explain everything really well. The food is amazing! The pool area really clean, and nice! We would love to come back for our next visit!
They surprised me on my birthday with this amazing surprise!
Our room view
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

William Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place it’s awesome located in a very great area. Easy to use an uber and get to the center and all the tur atracción or excursions. The room are spacious and with beautiful view.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, delicious breakfast, courteous staff, perfect cleaning, excellent amenities.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

CLEIDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have the breakfast, so i cannot say anything about it. However, the hotel is very nice with lots of amenities around the pool area. The staff was very friendly and polite. The room was large and the view to the ocean was wonderful. Very clean room and nice beds with large pillows. I really enjoyed my visit and wished I could have stayed longer.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Hilton is the way to go! Only a 10 mins ride from the walled city. Staff is kind and very helpful! The breakfast buffet is delicious! The staff at breakfast are the nicest people ever! Diego was very kind and attentive! The ladies making the omelets and the lady making the smoothies are the best!
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Max

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room clean, staff terrible in attitude but they do their job, pools great for kids also kids activities were nice. White Taxis in front of the hotel are safe and prices are ok, ask for Smelin Ortiz, he was the only nice person and good attitude in the hotel, if you need safe transportation ask for him. Great access to the beach. Great location in bocagrande.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The game room was a hit for my kids after a long day!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Shalanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this hotel and their staff. The staff were so caring and welcoming wondering where we were going what adventures we had planned for the day and if we needed a taxi to get us there. The rooms were clean, our view was excellent as we were on the 8th floor. And the ocean was literally in pur back yard. What more could you adk for. Definitely going back and Definitely staying at this property again!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jorge Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are so kind. the breakfast was delicious. swimming poll clean. We spend four enjoyable days at the hotel.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jose Ignacio

Liked: Cleanliness, staff & service, amenities
Everything is wonderful and the staff is super friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hernan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and excellent view of Cartagena bay and surrounding
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Azher

Liked: Cleanliness, amenities, property conditions & facilities
yes and yes very friendly staff we loved it.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
It’s just a good place to stay. The staff are friendly and courteous. The rooms are spotless the pools are situated at a great spot and your steps away form the beach!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luis Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Room cleanness outstanding, customer service from all staff is superb. Overall, great place to spend vacation.
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Shu

Liked: Cleanliness, amenities, property conditions & facilities
It is a very good hotel, and the staffs are very helpful.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, amenities
Very clean, amazing staff, great location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Leomaris

Liked: Cleanliness, amenities, property conditions & facilities
Loved it, the staff is super friendly and sweet, The food at the restaurant was amazing and overall a great experience. Would highly recommend
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 3 nights in Dec 2025