"The property is new and very clean. The amenities are nice. Simone was super friendly and helped us with many questions. Honestly, the rest of the staff, not so much.
The area is nice for walking around despite the busy traffic.
Everything closes at 8 except fine restaurants that you need a reservation for. Highly recommend the hotel but don’t think we’ll return Genoa."
"Breakfast is amazing! Staff was great. Andre at the front desk was very helpful with recommendations and booking dinner reservations. We were a family of 8 with 3 rooms. The hotel is in a great location to shops, dining and transportation. Highly recommend staying here. "
"The staff were all incredibly kind, always ready to help and in plenty at the front desk all hours. Breakfast was very good. Location could not have been better. Would definitely recommend."
"Great location, friendly and helpful staff, and clean and comfortable bedroom (ask for one on back of building for less noise). The only minor complaint is a mold stain in the shower, which should be removed."
"Nice hotel and attentive staff. Excellent breakfast. Clean spaces. Main problem was that the room (apparently recently renovated) was very strange with the shower and bathroom sink in the same room as the bed. The toilet and bidet were in a separate room with three very bright lights and no means to dim them. "
"The way Geneo was marketed and the reality are two completely different things. The area around the hotel is extremely dangerous and filthy. They advertise free parking and that is not true. We were nervous to be outside after dark. There is no way I would ever return."