Pointe Seraphine hotels from RM265

"Staff, clean room and close proximity to everything."

"The Resort and Staff was exceptional. "

"Lovely resort that feels like it is in the middle of the jungle. Great hike to see the Piton starts right behind the dining are. I love it that the owners preserve local historical buildings on top of a commitment to preserving the environment. All cottages are therefore different and a little piece of history. Staff is very helpful. Would recommend hiring a car for explorations beyond the resort and sugar beach. "

"Loved our stay, the staff was great and the super responsive. "

"The staff at Bel Jou were excellent, always friendly, polite and helpful."

"The staff was amazing and the rooms are so unique and beautiful - highly recommend "

"The most amazing views!"

"Beautiful facility. Excellent food. They even helped my partner plan his proposal. Couldn’t recommend more!! "

"We loved this property because it was small, never had a problem getting lounger on the beach. Sand and water so beautiful. Tamara was often our server at breakfast and at the beach bar. Very nice young girl , very efficient and friendly. Mem the bar tender at the main bldg was also very nice and friendly. Two of the breakfast omelette makers were also so nice but I didn’t get their names.Actually all staff were very friendly but those stood out to us. The property is worth over 1.5 million dollars US and we would suggest they buy new furniture for the living room to make this 5 star.Extremely, extremely uncomfortable. We brought in the cushions from the deck but resorted to putting the cushions from the inside chairs on the couch. Even then so uncomfortable to sit and TV. Would not recommend the butler service. We had them make a reservation at the Cliff but when we got there they didn’t have our reservation. Luckily they were not busy so we were able get a nice table. Dishwasher leaked and called butler number, left a message but they never came. Called back to front desk and they sent housekeeping to look at it. We felt the butlers were more of an annoyance than helpful. If we wanted a reservation in the complex they would phone the restaurant and then they would get back to us when we could simply have made the one call. Suggest the owners leave instructions for the operating the stove. Taxis are very expensive. All in all, loved St Lucia and the resort. "