Pointe Seraphine hotels from RM303

"Yes "

"Rooms are very spacious and well kept (freshly painted, new appliances). Pool is very nice, gym is OK (excellent variety of equipment for a hotel gym, but kind of old/worn). Location right on the beach is fantastic — water is SO nice. And plenty of water sport options to be had. Staff is very friendly and helpful. Of note, we did have a bunch of minor problems — TV didn’t work, shower drain got clogged, key entry stopped working. They did fix them all fairly quickly, but I guess they could use a bit of a maintenance upgrade. None caused us anything other than a First World Problem! Overall, a very nice stay in Saint Lucia. I think other resorts may be nicer, but value here was definitely good from whatever else I saw. "

"Yes everything was excellent will be coming back most definitely 😎"

"The pool was lovely, as were the grounds. The staff, especially the groundskeepers and housekeepers were very friendly and warm. A nice feature is that the pool is open 24 hours, which I loved. Minor complaints: Visitors should be aware that the land along Reduit Beach near the hotel is walled off and under major construction. You have to walk down a pretty unattractive stretch of road to access the beach. We asked for a room change to a higher floor when we arrived and were told that the hotel was at capacity, but the room next to us and several others seemed to remain empty during our 4 day visit. Again, these are minor issues. The place is beautiful. "

"Good stuff first. Grounds, housekeeping, and most of staff was great especially Wendy at Chill pool bartender and Leaverne in weddings, Alison in housekeeping. Horrible part: We had a reservation for king bed unit, arrived and given a 2 bed unit for our wedding and honeymoon. Front desk did nothing to help on arrival day, went 2 times the next day to see about changing. Told that king beds were only for in house guests not Expedia. WHY WAS EXPEDIA GIVEN THOSE TYPE TO RESERVE? Not blaming Expedia. After spending 4 days trying get a king room, they finally reluctantly moved us. Our first unit with the 2 queen beds"

"Not infant friendly — cot provided had blankets and no mattress; no changing tables for diaper changes. Staff was very friendly, polite and helpful."

"The staff were kind, the food was allright but the"

"We thoroughly enjoyed everything about our stay. The front desk, housekeeping and service staff were very friendly and helpful, which we found of all St. Lucians we met. The restaurants within the hotel provided excellent food, the Saturday barbecue was incredible."

"I loved the privacy amidst the lush tropical ambience and the staff were attentive. "