6/10 Okay
Tara
Travelled with partner
4 May 2024
Liked: Staff & service
First, the majority of the staff were very kind and tried to help. But otherwise it was not a good experience. We only stayed one night luckily. But the area itself is not nice, the parking area looks like a run down motel. The rooms are small, they do not provide any drinks, not even water in the mini fridge but left a sheet out where you can purchase drinks for your fridge which i found odd for an all inclusive. The snack bar and bar have odd hours and only appeared open mid day, the coffee shop doesnt open until 10am. The pools are only open 8am-6pm. We went to the rooftop bar at 8pm and no one was around to take our order, it opens at 6pm. At 2:45am our room door randomly flew open and we didnt notice until around 4am so i woke up with multiple bug bites, not to mention its a huge safety and security issue. We had to lift the toilet cover to get it to flush and in the morning there were hundreds of ants inside.
Overall not what you'd expect of an all inclusive
.
Tara
Stayed 1 night in May 2024