Hotel Keluarga di Pointe aux Biches

"We stayed for 8 nights as a family of four and found the experience mixed, overall below expectations for a 4-star hotel. Positives: staff were consistently friendly and welcoming. Food quality was good at the start of the stay. However, several issues impacted our experience: Rooms felt dated and in need of renovation. The air conditioning leaked, wardrobe fittings were loose with rusty hangers, and shelving was uneven. Space was very limited, especially in the children’s room. Housekeeping...

"L'endroit parfait, l'accueil, la chambre (suite wow )la propreté, le confort, le petit déjeuner, l'emplacement, la vue...tout est fabuleux."

"Great place, quiet, food options was minimal. But there ate nearby restaurants. Food was really good but many ants during breakfast buffe and on the tables during lunch/dinner. We were confronted by the restaurant manager one morning and askes why we did not like the mauritian buffe the night before. Only one of us had the buffe and it was amazing. So i dont know what happend there."

"They are thieves and scammers. They denied the online payment and asked me to pay again. When i reported the matter to the police, the man threatened to kill me. At dawn, they owner would come knock at my door so hard to disturb my sleep. They are wicked people. All these events happened so fast within a day. I left on the second day without getting the back the money i paid online for 14nights plus the additional 14 nights extra money i paid. I lost all my monies. The police could not help. All...

"This was a great value stay. There were a few minor maintenance issues like stains on the sofa but otherwise great. The shower was always hot and with great pressure It's a three minute walk to the beach. A quick walk to a supermarket for snacks. It was always easy to get an Uber since it's near a taxi rank. The location is great if you want to hike hills at the northern end of the island. Reception staff were super friendly and helpful. Apart from one female who I think may have been a...