Hotel Keluarga di Pointe aux Biches

"They are thieves and scammers. They denied the online payment and asked me to pay again. When i reported the matter to the police, the man threatened to kill me. At dawn, they owner would come knock at my door so hard to disturb my sleep. They are wicked people. All these events happened so fast within a day. I left on the second day without getting the back the money i paid online for 14nights plus the additional 14 nights extra money i paid. I lost all my monies. The police could not help. All...

"Beautiful and relaxing stay. The resort is big with multiple pools, restaurants and amenities. The beach of the property is long. The staff is very kind and helpful. Mr. Yassin from reception helped us a lot. Check in was fast. During our stay the hot water suddenly stopped. We call the reception they sent someone to fix it and they upgrade us the next night. The doors of the rooms and balcony need some renovation. Otherwise the stay was amazing and refreshing. I recommend it"

"I stayed for 5 days in the hotel and I didn’t leave it , it was perfect for relaxing and activities , it’s huge and get to spend everyday in a different location in the hotel"

"Amazing amazing stay and the location is best and the service staff were so helpful. Highly recommend"

"Ingesamt ein gutes Erlebnis. Das Hotel ist sehr sauber, hat eine schöne Anlage, das Essen ist gut. Das Personal ist grundsätzlich freundlich und hilfsbereit, die Servicequalität ist allerdings schwankend und teilweise fehlte eine vernünftige Absprache, was dem Niveau des Hotels nicht gerecht wird."

"Location and staff."

"Was good location."