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Reviews

4.3 / 5Excellent
152 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Turtle Bay Marine Park
    6 min drive
  • Popular Location
    Mauritius Aquarium
    6 min drive
  • Popular Location
    Sugar Factory
    12 min drive
  • Airport
    Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    46 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, Ocean View (Ocean Grand Deluxe)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, Ocean View (Ocean Grand Deluxe)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, Multiple Beds, Beachfront

    Room Amenities

    • Sleeps 2
    • 2 King Beds
    More details
  • Deluxe Room, 2 Single Beds, Beachfront

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed with Sofa bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Junior Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Club Suite, 1 King Bed, Business Lounge Access, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Suite, 1 King Bed with Sofa bed, Business Lounge Access

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Balaclava

Located in Balaclava, The Westin Turtle Bay Resort & Spa, Mauritius is on a private beach. The area's natural beauty can be seen at Turtle Bay and Trou aux Biches Beach. Travelling with kids? Consider Mauritius Aquarium and Pamplemousses Botanical Garden.

Popular Location

What's nearby

  • Turtle Bay Marine Park - 6 min drive
  • Mauritius Aquarium - 6 min drive
  • Trou aux Biches Beach - 9 min drive
  • Pamplemousses Botanical Garden - 11 min drive
  • Sugar Factory - 12 min drive

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 46 min drive

Restaurants

  • Where to eat
  • Beach Grill – Beachfront theme restaurant with a bar. Serves breakfast and lunch daily.
  • Fusion – Restaurant with a bar. Serves dinner daily.
  • Kangan – Beachfront restaurant offering Indian cuisine. Serves dinner daily.
  • Mystique – Serves light fare daily, happy hour available.

About this property

The Westin Turtle Bay Resort & Spa, Mauritius

5-star hotel with pools, private beach and full-service spa
Catch some rays on The Westin Turtle Bay Resort & Spa, Mauritius's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 190 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Other amenities available to guests include balconies, separate sitting areas and 24-hour room service.
The Westin Turtle Bay Resort & Spa, Mauritius offers 190 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.
This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Heavenly Spa by Westin has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25-40 for adults and USD 25-40 for children
5 restaurants
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

2 outdoor pools
Aerobics classes
Boat tours
Children's pool
Full-service spa
Health club
Kayaking
Outdoor tennis court
Playground
Sailing
Sauna
Scuba diving
Snorkelling
Steam room
Tennis
Waterskiing

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
DVD player
Free children's club
Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Playground
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Free newspapers in reception
Gift shop/newsstand
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
German

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Beach loungers
Beach umbrellas
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

13 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Beach towels
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Free rollaway beds
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

DVD player
flat-screen TV
pay films
premium channels
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Access via exterior corridors
Desk
Iron/ironing board
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 130
  • Christmas Eve (24 December) Gala Dinner per child: USD 0 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 185
  • New Year's Eve (31 December) Gala Dinner per child: USD 0 (up to 11 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 25 and USD 40 for adults, and USD 25 and USD 40 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Westin Mauritius Turtle Bay Resort Balaclava
  • Westin Mauritius Turtle Bay Balaclava
  • Westin Turtle Bay Resort Mauritius Balaclava
  • Westin Turtle Bay Resort Mauritius
  • Westin Turtle Bay Mauritius Balaclava
  • Westin Turtle Bay Mauritius
  • The Grand Mauritian Resort And Spa
  • The Westin Turtle Bay Resort & Spa Mauritius Balaclava
  • The Westin Mauritius Turtle Bay Resort Spa
  • The Westin Turtle Bay Resort & Spa, Mauritius Hotel
  • The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
  • The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava
4.3

Excellent

5 - Excellent
75
4 - Good
61
3 - Okay
8
2 - Mediocre
5
1 - Poor
3
4.6
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.4
Property condition

3/5

  • Liked: Cleanliness

It was ok overall. in my opinion, not really a 5-star service

Stayed 7 nights in Dec 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

If you want a mediocre resort with TERRIBLE service, the Westin is your resort. I cannot tell you how disappointed we were with our stay here. No one in the entire resort ever smiled at us or offered help. It felt like a bad cruise ship! It was overcrowded with a fend for yourself attitude. The gym is worse than any Holiday Inn. it was a small white room with tiny windows, trash everywhere, no wipes or towels, and VERY dirty equipment. The food was awful, but the nonexistent service was what was most disappointing. Our room also leaked water and smelled like mildew. The room offers no privacy as it has no doors or solid walls between the bathroom and bedroom. We went three days with no new towels or cleaning of our room...yet they always remembered to check the mini bar!!!! Obviously, money was the only concern here. When the cleaning staff finally came, it was at 10 pm!!!!! Unacceptable! I would never, ever stay there again or recommend it.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great amenities, high level of customer service and attention to detail. The front office manager Aldo was exceptionally helpful and welcoming. He made sure that everything were up to standard. Accessible eateries, 3 restaurants at the resorts. The resort is located at seafront with a beautiful view. I particularly loved the pool with a poolside bar which was very convenient

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Staff & service

Stayed 4 nights in Nov 2019

3/5

  • Liked: Amenities, property conditions & facilities

Coffee kittle was dirty/used. Assigned an ocean view room that had no ocean view at all. Had to transfer to another room.

Stayed 4 nights in Nov 2019

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