Hotel Dekat Poca Branch - Putnam County Library

"From the moment I checked in to the moment I checked out, the hotel staff was absolutely wonderful. Mare, the hotel director, went above and beyond by offering encouraging words and genuine support when I shared that I was staying there due to my mother being in the hospital. That kindness meant more than I can express. The room was clean and comfortable, parking was easy and convenient, and the food was great. Overall, it was a very positive experience during a difficult time, and I truly...

"Lets start with the broken TPaper holder - like the 3rd time it has been reattached Phone not working -no back up Noisy room all time - a machine of some type is running and vibrating walls Window electric blind not working , will not go up -waiting repair parts Why provide this room with all these issues???? I suggest the Hotel Manger spend a night in the room."

"Very friendly staff, nice hotel."

"Room could have been cleaner, cigarettes left in ashtray although I don’t smoke, holes in blanket. Location convenient literally right off interstate. Quiet area "

"Needs a renovation. "

"No very unsafe And left my Drivers License on the "

"Our carpet in our room was soaked all throughout, front desk lady was very rude to not only us but other guests"

"Staff was friendly and helpful. Hot breakfest was fine. Room fixtures in the bathroom (TP holder and cloths holder on the door) came off. One bug in the bathroom. Noise outside during the night like construction. "

"Well maintained hotel. Great bedding. I had a good relaxing night there."

"The breakfast menu was not very good; the eggs were watery, and there was no fruit option. But the worst part was the pillows — they were flat and hard, as if they had been used a thousand times and had no fluff left, like a flattened cake."

"Waffles had 4 different choices of fruit. 10/10"

"Fights in the hallway with kids in the hallway from a baseball tournament. Management was impotent to stop them. Called twice. Left the hotel after 4 hours and demanding a full refund."

"Clean and the breakfast was really good!"

"Good"

"Room was very clean and Staff went out of their way to accommodate me when I had to add 2 extra nights unexpectedly. I would use again if needed. "

"Our experience at this Hilton Inn was fabulous!! Brittany at the front was smiling, friendly and she was expecting us! She made us feel very welcome! Our rooms were clean and completely stocked! (And yes, I always checked the sheets!) It smelled nice and clean, not stuffy and stale! All staff smiled, and asked if everything was ok! They have very good coffees and hot water ready anytime you need it in the dining room! That was very much appreciated, as a couple of us are night owls. The...

"Nice clean room"

"Nice staff, clean room, the bed and pillows are the best. Right near pretty much any store and restaurant you want "