Hotel Dekat Kanawha County Public Library

"Biggest parking lot ever"

"While the property was clean, it looked a little outdated but, to us, all the HIG properties look the same. Other than that our room was very nice. The hotel staff was very friendly and helpful. Plenty of places to eat in the area and DoorDash was available. Avoid the Golden Corral just down the street from the hotel. It is awful! It’s dirty and expensive with a minimally attentive staff."

"Property was okay for the price. Four ice machines and only one worked!"

"Wasn't a bad stay but the property couls definitely use some up keep!!"

"Very clean and staff was great."

"Eveything was perfect, people at the desk were very nice"

"Clean room and hot tub!"

"Never had any complaints about Holiday inn express but this one was of the worst I have ever been in. Very outdated and old. Felt very dirty."

"They must have been facing the usual lack of staff problem because breakfast ended before the allotted time--no food"

"Felt safe on the property. Everything was clean."

"great location. staff is very friendly. hotel rooms are showing wear and tear. rooms need a refresh"

"The hotel has a wonderful view of the Kanawha River. The room is spacious but does overlook the road, so you will hear cars throughout the night. The staff is friendly, and the food is good. This hotel is a good value for the money."

"This was a complete 180 from staying at the super motel in Joliet Illinois. Everything was super clean. Staff was excellent. Even at breakfast time. I asked for a banana, and the lady stopped what she was doing and she said I will get that for you, sir I will be right back. And she actually brought it to me. Those type of customer service skills you cannot teach. From check-in to check out…..excellent excellent excellent."

"Nice staff and environment. But hotel was a little old considering it was a Marriot. It needs to be updated. The carpet in the floor hall was really loose and had rolls in it. The walls in the room were worn and looked dirty. And the tub/shower was stained."

"Did not like the breakfast."

"Stayed twice during my vacation travels. Very nice place and highly recommended. Thank you!"

"Didn’t have breakfast there. The building needs updating. "