Hotels in Plaza Primera, Pensacola Beach

"The rooms need better maintenance, and customer service needs to be improved."

"The rooms were very clean except for some dust on the bathroom light fixture and under the bed was very dusty but overall very nice and clean rooms and the staff were some of the best employees I have come across in the hotel business in a very long time and I am and have been in the hotel and hospitality industry since 1994, the employee Grace was extremely helpful and polite and professional and was just the best employees I have seen or even worked with in over 20 years I was highly impressed and also Dana was so polite and professional and went above and beyond to help me and I saw she were making sure all of the guests were satisfied very very great employees and everything else was just great clean and the rest of the staff, House keeping an others were very helpful and polite and professional I would recommend this inn to everyone 4 and a half Stars only because of the dust "

"Wasn't able to stay both nights, Staff were super helpful to assist in resolving it. "

"Shayla at the front desk was fantastic. She gave us a nice Quiet Room. The Breakfast was better than most w real biscuits and decent scrambled eggs. We would stay the again for price and location. If the weather was better we would have used the pool."

"Large variety for breakfast; breakfast area very clean and well kept."

"Wonderful view! Clean rooms! Staff was very nice. Breakfast was amazing. Will definitely be returning for our next beach trip."

"The beach is beautiful and close, the staff is hospitable, the area is not too crowded, we loved the Salty Rose as it was comfortable, casual, with great food and service. The Bay view is gorgeous. "

"Q"

"This is the 2nd time we stayed here and was nothing like the first. Our room was in what appeared to be in a residential part of the hotel. The first night, we could not sleep. Someone was singing all night above us, talking loud next door, TV blaring, the AC didn't work right and was so loud we thought we were in an airport. The shower clearly hadn't been cleaned in a long time, the dust on the vent in the bathroom was at least an inch thick and when I got out of the shower and walked to the sink in bare feet, my feet were instantly black. I had to wear socks in the room the entire time. Tjhe second night, the community that appears to live there were all sitting outside smoking weed and listening to music. Loud . And singing like they were at a concert. Thankfully, that stopped round 11 PM. Under the bed has clearly never been cleaned. However, the fridge and microwave are really nice - the linens on the bed appeared to be clean. Parking is nice - right outside the door, although with all the people just hanging outside, we didn't feel like anything in the truck was safe. While our first experience was nice and in a different area, we will NEVER go back. "