Hotels near Playa El Cielo

"The all resort was really run down. The restaurants food was mostly bad."

"Only one restaurant opened a night. Buffet open for all meals. Food very inconsistent. Some food good. Some not. Pizza at pool good. Coffee shop ice cream was a great snack. Snack room seemed great until i saw a staff member touch several sandwiches with his bare hands. The sandwiches were fully assembled to heat and eat. So no reason for him to touch. Top shelf liquor extra. Drinks were not consistent either. Some good some not great. Hot tub on a complete other floor than either of the pools. Not even hot. Standard 2 bed room very small. One small window by door. 2 other small frosted windows. No view. Pool activity fun and bar entertainment at night as well. Spa offers sauna, cold plunge and hot tub experience for $30. It was nice and relaxing before massage and facial. There is beach access but very rocky. So beware. "

"We visit Park Royal over spring break every year, and have done so for the last 10 years or so. Every year, they make improvements. Recently, they upgraded both the outdoor and indoor bars. The updates are wonderful. Special shout-out to our favorite server, Jorge! He is the best! Much love, brother! You can find better all-inclusive resorts in Cancun, Cabo, etc., but what you can't find in those areas is the world's largest swimming pool. The ocean in Cozumel is the best for swimmers, snorkelers, and divers. And unlike the mainland, there's also never any seaweed. Crystal clear, beautiful water full of coral and marine life. It's a world treasure! Cozumel is our favorite all-inclusive destination, and Park Royal is our favorite resort on the island. We love it. We will be back next year. Thank you!!!"

"The Bar offerings don't meet the expectations for this category. Located coffee shop: A single coffee station in the lobby is inconvenient for those spending the day at the beach or pool."

"Honest review from middle class Canadian: it’s definitely a 3 star resort and I’m sure years ago it was a beautiful resort. It’s very authentic Mexican. Pros: all the staff there were very helpful, kind and answered any of my questions. Drinks were good, three bars(swim up bar too), pools were nice, generally clean, staff were always cleaning but also hard to clean when some things are falling apart and people are messy. Beach was great, you could swim in clear water, no water shoes needed. So many cool fish to see. Free snorkeling gear. But also the long pier was nice to walk down and we saw 6 different kinds of fish. Cons- our room was very old dated, smelly. There may be nicer rooms. Stairs falling apart. And worst part was the birds all over the buffet nonstop, standing in the food, stealing food and pooping everywhere in buffet. And the food was bad, same food everyday for every meal, except omelettes at breakfast. It wasn’t good food either. Even pineapple unsafe as bird pooped on it. But nobody seemed to care…there was a stage for nightly entertainment but they stopped it years ago. Nothing goes on in the evening. Overall- it was the worst resort I’ve stayed at. However, I see all these wonderful reviews about it, so that confuses me. But if you get it super cheap, and are there for warm weather, beach and pool then you might be ok. Me personally, I won’t be back, as I don’t want to pay any amount of money to be stay there."

"For the price, this is a good place to stay. It is dated and food is good (but could be better). Issues were wifi (not available in rooms). Lots of people on wifi around pool so connecting was hit/miss. No issues though with wifi on beach! Pool was closed final days during our stay because of issues with filtration?"

"Very kind and helpful staff. "

"This property is absolutely amazing. This is by far the best food I’ve ever had at an all inclusive. The beach area at the resort is extremely clean and beautiful. The rooms are gorgeous. The access to their parks is a nice touch, but the resort itself is so nice you honestly don’t even need to leave. "

"Excellent "