Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Hartanah 5.0 bintang
Hotel menghadap ke pantai untuk dewasa sahaja dengan kolam renang terbuka

Pilih tarikh untuk melihat harga

Galeri foto untuk Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Kolam renang terbuka
Villa, Beachfront (with Private Pool and Deck) | Teres/patio
Luxury Villa, 2 Katil Ratu (Queen) (with Private Plunge Pool) | Cadar kapas Mesir, peralatan tempat tidur premium, tilam berlapik
Premium Villa (with Private Plunge Pool) | Cadar kapas Mesir, peralatan tempat tidur premium, tilam berlapik
Kemudahan kecergasan
VIP Access

Ulasan

9.4 daripada 10
Luar Biasa

Kemudahan popular

  • Kolam
  • Spa
  • Bar
  • Merangkumi semua
  • Mesra haiwan kesayangan
  • Tab Panas
Harga semasa ialah RM1,868
RM2,572 jumlah
termasuk cukai & fi
23 Jul - 24 Jul

Nikmati lebih banyak apabila anda menjadi ahli

  • Jimat 15% atau lebih lagi pada hartanah VIP Access terpilih apabila anda menjangkau tingkat Silver atau lebih tinggi
  • Nikmati perkhidmatan dengan kualiti dinilai tinggi dan luar biasa
  • Nikmati faedah penginapan di hartanah terpilih, serta naik taraf bilik percuma, daftar masuk awal dan daftar keluar lewat apabila tersedia

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 8 daripada 8 bilik

Signature Villa (with Private Plunge Pool and Deck)

Sorotan

Laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
TV skrin rata
Peratalan tempat tidur hipo-alergenik
Menu bantal
Peralatan tempat tidur premium
  • 130 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Villa, Beachfront (with Private Pool and Deck)

Sorotan

Laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
TV skrin rata
Peratalan tempat tidur hipo-alergenik
Menu bantal
Peralatan tempat tidur premium
  • 155 meter persegi
  • Pemandangan pantai
  • Boleh menampung 3
  • 1 Katil Raja (King)

Royal Villa (with Private Plunge Pool and Deck)

10.0 daripada 10
Luar Biasa
(2 ulasan)

Sorotan

Laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
TV skrin rata
Peratalan tempat tidur hipo-alergenik
Menu bantal
Peralatan tempat tidur premium
  • 90 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Luxury Villa, 1 Katil Raja (King) (with Private Plunge Pool)

10.0 daripada 10
Luar Biasa
(2 ulasan)

Sorotan

Laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
TV skrin rata
Peratalan tempat tidur hipo-alergenik
Menu bantal
Kipas siling
  • 90 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Viceroy Villa with Private Plunge Pool and Deck

Sorotan

Laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
TV skrin rata
Peratalan tempat tidur hipo-alergenik
Menu bantal
Kipas siling
  • 155 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Luxury Villa, 2 Katil Ratu (Queen) (with Private Plunge Pool)

Sorotan

Laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
TV skrin rata
Peratalan tempat tidur hipo-alergenik
Menu bantal
Peralatan tempat tidur premium
  • 90 meter persegi
  • Boleh menampung 4
  • 2 Katil Ratu (Queen)

Ocean View Two Level Villa with Large Private Pool

Sorotan

Laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
TV skrin rata
Peratalan tempat tidur hipo-alergenik
Menu bantal
Kipas siling
  • 269 meter persegi
  • Pemandangan sebahagian lautan
  • Boleh menampung 4
  • 1 Katil Raja (King)

Premium Villa (with Private Plunge Pool)

Sorotan

Laman dalam berperabot
Ruang duduk berasingan
Kolam tunjam persendirian
Penyaman udara
TV skrin rata
Peratalan tempat tidur hipo-alergenik
Menu bantal
Peralatan tempat tidur premium
  • 155 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Anda juga mungkin menyukai

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Tentang kawasan sekitar

Peta
Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710

Tempat berdekatan

  • Pantai Xcalacoco - 6 min berjalan kaki - 0.6 km
  • Gran Coyote Golf - 3 min memandu - 2.5 km
  • Padang Golf El Camaleón Mayakoba - 6 min memandu - 4.6 km
  • Quinta Avenida - 8 min memandu - 6.0 km
  • Pantai Utama Playa del Carmen - 9 min memandu - 6.0 km

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 44 minit memandu

Restoran

  • ‪Amaranto - ‬5 min memandu
  • ‪Alberca - Pool - ‬6 min memandu
  • ‪Privilege Lounge - ‬5 min memandu
  • ‪Piano Bar - ‬6 min memandu
  • ‪Buffet Sunset - ‬18 min berjalan kaki

Tentang hartanah ini

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Mewah bagi hotel berdekatan Padang Golf El Camaleón Mayakoba
Terletak berdekatan Pantai Utama Playa del Carmen dan Quinta Avenida, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only menyediakan bar pantai, bar kolam dan teres. Dengan pasir putih, tempat makan berhadapan pantai dan urut tepi pantai, hotel ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari. Nikmatilah rawatan dan rias kuku tangan dan kaki, lulur badan dan urutan tisu mendalam di Wayak Spa, tapak spa. Di dua restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam dan masakan Mexico. Kelas aerobik dan kelas yoga ditawarkan di kelab kesihatan; Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only juga memiliki taman, salun rambut dan perpustakaan. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan perkhidmatan pencucian kering/dobi dan sewaan kereta di tapak.
Manfaat lain termasuk:
  • Kolam renang terbuka
  • Perkhidmatan limousin/kereta bandar, sarapan Eropah (surcaj) dan letak kenderaan valet (surcaj)
  • Bantuan pelancongan/tiket, perkhidmatan rencam dan hartanah bebas asap rokok
  • Porter/tukang angkut, tuala pantai dan dewan bankuet
  • Ulasan tetamu memberikan kata-kata yang amat baik tentang kakitangan yang mesra
Ciri-ciri bilik
Semua bilik tetamu di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only mempunyai keselesaan seperti kolam tunjam persendirian dan peralatan tempat tidur premium, seperti manfaat seperti laman dalam berperabot dan menu bantal.
Tambahan kepada kemudahan termasuk:
  • Peralatan tempat tidur hipoalergenik, cadar kapas Mesir dan tilam berlapik
  • Kelengkapan dandanan diri berjenama, pancuran mandi dan pengering rambut
  • 42-inci TV skrin rata dengan saluran satelit dan pemain DVD
  • Tempat duduk berasingan, kipas siling dan pengemasan (atas permintaan)

Butiran merangkumi semua

Kadar bilik merangkumi semua tersedia di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only. Kadar ini lebih tinggi kerana makanan dan minuman di tapak hartanah termasuk dalam kadar bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Pelajaran/kelas/permainan

Pilates
Yoga

Anugerah dan gabungan

Hartanah ini bersekutu dengan International LGBTQ+ Travel Association (IGLTA) dan mengalu-alukan tetamu lesbian, gay, biseksual, antara jantina, queer, interseks dan aseksual (LGBTQ).

Bahasa

Bahasa Inggeris, Bahasa Sepanyol

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma dan Internet berwayar
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma dan Internet berwayar

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik lapangan terbang 24 jam atas permintaan dengan surcaj
  • Pengangkutan ulang-alik kawasan (surcaj)
  • Perkhidmatan limousin/kereta bandar
  • Tempat letak kenderaan valet di tapak hartanah (USD 8 sehari)

Makanan dan minuman

  • Setiap hari sarapan Eropah tersedia 7:00 hingga 11:30 dengan bayaran: USD 35 hingga 50 seorang
  • 1 bar pantai
  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 2 restoran
  • Bar/deli snek
  • Tempat makan pasangan/peribadi

Restoran di tapak hartanah

  • Coral Restaurant + Bar
  • La Marea Restaurant

Aktiviti menarik

  • 1 kolam renang terbuka
  • 1 tab panas
  • Bilik wap
  • Kelab kesihatan
  • Kelas kecergasan
  • Kelas yoga
  • Pustaka
  • Sauna
  • Spa perkhidmatan penuh

Kemudahan

  • Kedai hadiah/gerai surat khabar
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Salun rambut

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pakej lamaran/romantik
  • Pengemasan (atas permintaan)
  • Perkhidmatan "turndown"
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Kawasan luar

  • Di pantai
  • Kerusi lepak pantai
  • Payung pantai
  • Taman
  • Teres
  • Tuala pantai

Spa perkhidmatan penuh

  • 5 bilik rawatan
  • Aromaterapi
  • Balut badan
  • Bilik rawatan pasangan
  • Kawasan rawatan terbuka
  • Lulur badan
  • Perkhidmatan urut dalam bilik
  • Rawatan muka
  • Rias kuku tangan/kaki
  • Sauna
  • Spa dibuka setiap hari
  • Tab panas
  • Urutan pranatal
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Pengangkutan ulang-alik lapangan terbang mudah diakses
  • Restoran mudah diakses kerusi roda
  • Tiada lif

Lain-lain

  • Dewan bankuet
  • Hartanah bebas asap rokok

Kemudahan bilik

Bilik tidur

  • Cadar kapas Mesir
  • Langsir gelap terus
  • Menu bantal
  • Peralatan tempat tidur hipoalergenik
  • Tilam berlapik

Bilik mandi

  • Jubah mandi
  • Kelengkapan dandanan diri berjenama
  • Pancuran mandi
  • Pengering rambut
  • Selipar
  • Tuala disediakan

Hiburan

  • Kolam tunjam persendirian
  • Pemain DVD
  • TV skrin rata 42-inci dengan saluran satelit

Makanan dan minuman

  • Air botol percuma
  • Bar mini
  • Pembancuh espreso
  • Perkhidmatan bilik terhad
  • Perkhidmatan champagne

Lain-lain

  • Akses melalui koridor luar
  • Kipas siling
  • Panggilan tempatan percuma
  • Penyaman udara (kawalan suhu)
  • Peti besi
  • Seterika/papan seterika
  • Telefon
  • Tempat duduk berasingan

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 50 setiap haiwan kesayangan, semalam
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
Sehingga 9 kg setiap haiwan peliharaan
Mangkuk makanan dan air tersedia

Kanak-kanak dan katil tambahan

Kanak-kanak berumur 13 dan ke bawah tidak dbenarkan berada di hartanah untuk dewasa sahaja ini; semua tetamu yang berumur lebih daripada 13 adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD136.0 semalam
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Fi tempat peranginan: 13.21 peratus daripada kadar bilik

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi untuk sarapan Eropah: kira-kira USD 35 hingga 50 seorang
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 348 setiap kenderaan (perjalanan pergi balik, maksimum seramai 4 orang)
  • Fi letak kenderaan valet: USD8 sehari
  • Bayaran haiwan kesayangan: USD 50 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Bayaran katil lipat simpan: USD 136.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan lampu luar
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Tetamu di bawah umur 13 tahun tidak dibenarkan di hartanah orang dewasa sahaja ini
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Hartanah juga dikenali sebagai

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Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
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Soalan lazim

Adakah Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka.

Berapa kos yang diperlukan untuk menginap di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Setakat 24 Jun 2025, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only pada 23 Jul 2025 bermula serendah RMĀ 1,868.24, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only mesra haiwan kesayangan?

Ya, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only membenarkan haiwan kesayangan dengan berat maksimum sehingga 9 kg untuk setiap haiwan kesayangan. Terdapat fi sebanyak USD50 setiap haiwan kesayangan, semalam. Haiwan khidmat terkecuali daripada fi.

Berapakah fi parkir di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Parkir valet tersedia dengan fi sebanyak USD8 sehari.

Apakah masa daftar masuk di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam.

Apakah masa daftar keluar di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak USD348 setiap kenderaan dikenakan.

Adakah manfaat merangkumi semua tersedia di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Sesetengah pelan kadar tersedia di hartanah ini adalah merangkumi semua.

Di manakah terletaknya Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Hotel Playa del Carmen ini terletak di pantai, 2.8 mi (4.5 km) from Padang Golf El Camaleón Mayakoba serta dalam jarak 6 bt (10 km) dari Pantai Utama Playa del Carmen dan Quinta Avenida. Pantai Maroma dan Taman Tema Xplor juga dalam jarak 12 bt (20 km) pemanduan.

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Ulasan

Ulasan

9.4

Luar Biasa

Penilaian 10 - Cemerlang. 310 daripada 386 ulasan
Penilaian 8 - Baik. 48 daripada 386 ulasan
Penilaian 6 - Boleh diterima. 11 daripada 386 ulasan
Penilaian 4 - Lemah. 9 daripada 386 ulasan
Penilaian 2 - Teruk. 8 daripada 386 ulasan

9.6/10

Kebersihan

9.8/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.6/10

Keadaan hartanah & kemudahan

9.6/10

Mesra alam

Ulasan

6/10 Boleh diterima

James

Mengembara bersama pasangan
Sukakan: Kebersihan
The Viceroy itself is stunning and the staff was attentive—no complaints there. However, several aspects made this trip less enjoyable for us, though others may feel differently. 1. Inflated Prices Pricing was extreme—a small bottle of water was $20. Without the all-inclusive plan, food and beverage costs felt unjustifiable. Menu options were limited and lacked flavor. 2. Noise from Nearby Properties While not within Viceroy’s control, loud parties from a neighboring resort disrupted our nights. The music was intense enough to shake the walls—challenging for those seeking a peaceful escape. 3. Area Atmosphere We expected a refined experience south of Cancun but found the vibe across the region geared more toward spring-break energy. It felt misaligned with our expectations. 4. Seaweed and Beach Conditions The beach was unusable due to heavy seaweed during our visit (March–October season). Swimming wasn’t an option, limiting us to the pool. 5. Lack of Local Alternatives Renting a car didn’t help. The surrounding area felt neglected—dusty streets, unpleasant odors, and nowhere comfortable to walk or dine. The beach was narrow and crowded. Bottom Line: The resort is lovely, but the environment around it made the experience fall short. If you’re looking for quiet luxury, better dining variety, and swimmable beaches, this may not be the best choice.
Menginap 7 malam pada Mei 2025

10/10 Cemerlang

Michel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Service was EXCELLENT. We arrived to CancĆŗn realizing our checked bag had been robbed of some sentimental and valuable items. The Viceroy staff set our trip back on the right trajectory and then some. The resort is intimate, tractable, and most of all… relaxing. It was exactly what we needed to start our trip. We were sad to leave. Highly recommend!
Menginap 3 malam pada Mei 2025

10/10 Cemerlang

Ram

Menginap 4 malam pada Mei 2025

10/10 Cemerlang

Zeus-Hannah

Menginap 5 malam pada Apr 2025

10/10 Cemerlang

Mike

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place for some R&R !!! Very Recommended!
Menginap 3 malam pada Apr 2025

10/10 Cemerlang

Karl

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Alberto and Karina were the best, they made our vow renewal special.
Menginap 5 malam pada Apr 2025

10/10 Cemerlang

Ashley

Menginap 4 malam pada Apr 2025

10/10 Cemerlang

Ronald

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We seldom stay on property when we travel, choosing to venture out and explore. This trip, our plans were different. We just needed to chill and we’re so happy we chose The Viceroy to do so. The property is incredible. The villas are private and intimate. Natural vibes all around. But two specific things were just outstanding and noteworthy. Firstly, the food. Everything we ate was remarkable. Like trying to deconstruct the ingredients so we could cook it at home remarkable. In four days of meals there wasn’t a single thing we ate, or sipped, that wasn’t delicious. But above all was the service. The staff was incredibly friendly, helpful and so attentive that it elevated our experience beyond our expectations. We felt the love. 10/10. We’ll be back again.
Menginap 4 malam pada Mac 2025

10/10 Cemerlang

Donald, Clayton

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2025

10/10 Cemerlang

Leanne, Pleasant Ridge

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful property and amazing staff!
Menginap 3 malam pada Feb 2025

4/10 Lemah

christian

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
I just returned from my stay at the Viceroy Playa Del Carmen. There is a lot to potentially like about this property. The staff in the restaurants and bar/pool area are probably some of the best I’ve ever experienced. The property is lush and we did massage treatments at the spa and they were outstanding. Now, for the bad - rats in my room - simply unacceptable for a hotel at this level. Really at any level. Crawling through the thatched roof and visible for brief moments after dark. I called and requested help, the hotel responded - they said they’d send someone, the problem seemed to abate for a night but then returned. I was only there for 5 nights and 2 out of 5 were heavily disrupted, the first 2 nights being ones where I didn’t really know what was going on. Really terrible experience - tough to sleep with that going on in your room. hotel staff did nothing to help the issue that had any permanence - it seemed like they may have put something outside the room that made noise to scare them away and then once that was removed, the problem came right back. They weren’t willing to relocate me. Front desk staff were pretty indifferent about everything. No way can I recommend the Viceroy to anyone who wants any sort of relaxation on vacation. I feel like I was robbed of the price I paid. Transportation arranged by the airport was low caliber with cars that had bad suspension and visible accident damage. Not worth it - taxis are easy to come by in playa.
Menginap 5 malam pada Feb 2025

10/10 Cemerlang

Joaquin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jan 2025

10/10 Cemerlang

George

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff. Quiet. Lush. Easy beach access. Private. Rooms with pool and outdoor shower. Staff
Menginap 9 malam pada Jan 2025

10/10 Cemerlang

Sam

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very relaxing and remote
Menginap 4 malam pada Jan 2025

10/10 Cemerlang

sarah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This resort was superb from the moment we arrived to tequila shots of local tequila to hand cut handmade soaps. The food was exquisite and was served by extremely friendly staff. Thank you for making my trip with my daughter and niece so special before my daughter’s wedding!! I’ll be back!
Menginap 4 malam pada Jan 2025

8/10 Baik

Dennis Bernard, Erwinna

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Second time staying. It is quite beautiful and unique, and you feel like a million bucks staying there. Impeccable cleanliness and upkeep. Very high ancillary prices in restaurants, minibar and spa. Remote location with little to walk to to buy snacks and sundries -- you are at the mercy of the very expensive minibar and the on-site boutique offers very little of a practical nature.
Menginap 5 malam pada Jan 2025

10/10 Cemerlang

Jose

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is probably one of the nicest and most accommodating hotels i’ve ever stayed at.
Menginap 1 malam pada Jan 2025

10/10 Cemerlang

Leopoldo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
FUE UNA ESTADƍA EXCELENTE DE PRINCIPIO A FIN
Menginap 4 malam pada Dis 2024

10/10 Cemerlang

Blair

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The setting is tranquil, the villas are well designed, very large, and private. The staff are incredibly attentive, polite, personalble, intuitive, professional and take pride in what they do. This was a one week getaway for my wife and I to celebrate her birthday and generally unwind. This is our 8th time to the area and our taste has evolved from the big resorts that cater to everyone to the small boutique resorts such as Viceroy. We appreciate the personal attention we received by all, from Alberto's welcome upon arrival, to Christina and her teams perfection in the kitchen, to sommelier Carlos(1)' expertise, with waiters Pablo & Carlos(2)' attention (honorable mention to Mario) in the main dining restaurant "La Marea". Abner, Victor, Jesus, and Fransisco were spot on in the "Coral Restarurant & Bar". Jose, Juan, and Pepe were kickin' it poolside with snack, lounger, sunglass, chilled towel, and drink service. We'll not soon forget the salsa dance lessons put together by Alberto & Carla just for my wife on her birthday, from a simple mention my wife made to Pablo and Carlos a day prior. I don't know how we're going top this one... perhaps only by a second visit.
Menginap 7 malam pada Nov 2024

8/10 Baik

Cassandra

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I just got home from Viceroy last night - I loved the quiet atmosphere of the resort, but at times it seemed too quiet. I’m not sure if it was the time of year I went, but there was at most 3 other people out at the pool/beach. It was raining off and on, so maybe that’s why too. Otherwise, the service and staff were amazing and went above and beyond every single interaction. The walking distance from my room to the common areas was not bad at all and the hotel has many umbrella stations around for when it is raining. There are a lot of animals, granted it is in the jungle, but there were multiple around the plunge pool, very frequently throughout the day. The food and drinks were okay, not bad, but I have had better at other resorts. Overall, I would go back, but maybe a different time of year with (hopefully) better weather since it rained literally every day of my stay.
Menginap 4 malam pada Okt 2024

10/10 Cemerlang

Maria, Houston

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Small boutique property with beautiful grounds, excellent service, spacious and very private villas with private pools. It is best for very quiet, relaxing, secluded type of vacations, even though Playa del Carmen is only a short taxi drive away. I think they strike a great balance between eco friendliness, nature and comfort. They have a very nice SPA as well
Menginap 3 malam pada Sep 2024

10/10 Cemerlang

Brie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Ogo 2024

10/10 Cemerlang

JJ

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
When I first booked this trip, I noticed some mixed reviews that I’d like to address. My experience was outstanding! The location is beautiful and peaceful, yet welcoming. You truly feel immersed in the jungle. The rooms are more spacious and comfortable than typical resort rooms. I was initially concerned about the beach being described as rocky, fearing it might be unusable. However, the ocean was very close and perfectly enjoyable. While there are some rocks, it didn’t hinder my ability to relax and soak in the waves. Additionally, a short walk down the beach offers a different experience if desired. Another review mentioned mosquitos as an issue. Expecting the resort to control mosquitos is like expecting a hotel in Seattle to control the rain. Yes, there are bugs in the jungle, but the resort provides ample mosquito repellent. One reviewer complained about a long uphill walk at the resort, but I found everything to be easily accessible. There was a slight uphill climb for about 20 yards, which is hardly worth mentioning. Compared to other resorts where I’ve had to walk 20 minutes to get food, navigating this resort was a breeze, and the surroundings are incredibly beautiful. Finally, I really enjoyed the food. Yes, it’s expensive to eat and drink, but that’s expected at a non-inclusive resort. Frankly, I’ve stayed at similar places, and the experience here was worth every penny. Alberto and others made the the experience so easy. I'd absolutely go again.
Menginap 7 malam pada Jun 2024

10/10 Cemerlang

Efren

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was perfect and beautiful. Me and my wife loved it. We will definitely come back.
Menginap 6 malam pada Jun 2024

2/10 Teruk

Pablo

Menginap 3 malam pada Mei 2024