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La Hacienda Hotel, at Xcaret

2.5 star property

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A short walk from Quinta Avenida and Playa del Carmen Main Beach, La Hacienda Hotel, at Xcaret provides a terrace, a garden and laundry facilities. Indulge in a massage at Terasu Riviera Maya, the on-site spa. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is RM624
RM769 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed, Ensuite, Garden View

Premium bedding, down duvets, minibar, blackout curtains

Deluxe Room, 1 Queen Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
Hairdryer
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, Garden View

Premium bedding, down duvets, minibar, blackout curtains

Deluxe Room, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

Premium bedding, down duvets, minibar, blackout curtains

Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
Hairdryer
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

Premium bedding, down duvets, minibar, blackout curtains

Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Kitchen
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 King Bed, Ensuite, Garden View

View from room

Royal Room, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Downtown Playa del Carmen
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
8.8 out of 10, Excellent, 44 reviews
The price is RM519
RM641 total
includes taxes & fees
23 Mar - 24 Mar
Hotel Indigo Playa Del Carmen by IHG
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About the area

Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, is home to La Hacienda Hotel, at Xcaret. Xplor Theme Park and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Frac. 1, Lote 13 claro, Playa del Carmen, QROO, 77730

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    3 min walk - 0.3 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    5 min walk - 0.4 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    9 min walk - 0.8 km
  • Central Square
    2 min walk - 0.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    47 min drive

Restaurants

  • El Árbol de la Diez
    4 min walk
  • El Tapas Restaurante
    3 min walk
  • El Doctorcito
    2 min walk
  • Logia Café
    3 min walk
  • Zitla
    2 min walk

About this property

La Hacienda Hotel, at Xcaret

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, La Hacienda Hotel, at Xcaret provides a terrace, a garden and laundry facilities. Treat yourself to a massage at Terasu Riviera Maya, the on-site spa. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Outdoor furniture and luggage storage
Room features
All guest rooms at La Hacienda Hotel, at Xcaret include perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 42-inch flat-screen TVs with Netflix and streaming services
  • Wardrobes/cupboards, a personal chef and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Onsite parking includes off-street options

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does La Hacienda Hotel, at Xcaret have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Hacienda Hotel, at Xcaret?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at La Hacienda Hotel, at Xcaret on 9 Mar 2026 start from RM624, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Hacienda Hotel, at Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Hacienda Hotel, at Xcaret?

There is free parking nearby.

What time is check-in at La Hacienda Hotel, at Xcaret?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at La Hacienda Hotel, at Xcaret?

Checkout is at 11:00 AM.

Where is La Hacienda Hotel, at Xcaret located?

Located in Downtown Playa del Carmen, this spa hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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Reviews

La Hacienda Hotel, at Xcaret Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

10/10 Excellent

Timothy

Stayed 4 nights in Jan 2026