Hotel Dekat Pantai de la Arena

"The main pool bar and restaurant was being renovated during our stay. Some guests were advised by their travel agent up front . We were not informed. I contacted Expedia during my stay but have been told that there is nothing they can do. The hotel is a five star which I particularly have been looking at for a while and finally booked as part of a significant birthday celebration. The hotel is beautiful to look at but has no soul. It’s like a library. I wasn’t looking for the equivalent to a...

"Staying in Casa Serena 10 has been an amazing experience! We were really impressed from the beginning to the end of our stay! Casa Serena 10 combines comfort and style perfectly. Very elegant decor, and a peaceful, soothing atmosphere. Every part of Casa Serena 10 had that nice vacation/relaxing feeling. Whether relaxing in the lounge or walking around, it all felt just perfect. This hotel really provides a top-quality experience in every aspect. We stayed for three nights and we didn't want to...

"Beautiful apartment- very clean "

"Servicepersonal sehr kompetent, hilfsbereit und freundlich"

"Very nice and quiet good location "

"Absolutely "

"The whole place was great"

"Yes"

"No issues at all."

"Our 3rd stay here and it never disappoints. Clean throughout. Friendly staff. Nice pool with plenty of sunbeds. I especially like that the pool lifeguard removes towels from sunbeds if no one uses them for over 1 hour. Breakfast is good. Plenty of choice. 5 minute walk to the beach. 200 metres from nearest bus stop."

"The staff were excellent. The room was spotless. We had a heavy downpour on or first night which caused a slight issue with our room. The following morning I reported this to reception and she told me she would send up a maintenance man to have a look. Within 15 mins the man arrived and said we will change your room. He left and five mins later reception rang to say they were changing our room.I have to give the staff at reception 10/10 for such a prompt response. caused a slight issue in the...

"Check in staff lovely. Room extremely basic. Walls like paper and next door were up all night and we could hear what they were talking about through the walls. Enamel on bath coming off showing black holes. Beds like rocks. No AC and fan requested was charged for. Thank goodness we were staying only one night"

"Hotel parfaitement situé. Très agréable. Parfaitement entretenu. Personnel agréable et attentif. Pour les séjours en hiver, il manque une piscine intérieure chauffée et espace Spa (hammam, sauna, jacuzzi) mais ce n'est pas la vocation de ce lieu je pense. Ce qui existe est déjà top. C'est un sans faute !"

"Food not the best"

"Booking was simple, finding it was easy, great location (maybe not if you have mobility issues) and want to go to the front all the time. The pool was lovely, enough loungers although I don’t think the place was full so not sure what it would be like in the height of season (we visited beginning of May). Our room was very clean. Towels changed and bed made most days. The fan in the room was useless it was very hot at the time we visited but otherwise I suppose we can’t complain as it wasn’t sold...

"We loved these apartments, love the attention to detail, comfort and eco friendly policies and care. We have been coming to Lanzarote a few years and usually stay in a nearby complex. We had to extend our two week trip for medical reasons and there was no availability where we were already staying. We had 5 nights in a 2 bed apartment, it was so much more comfortable than where we usually stay. Bed comfy, good sleep, sofa comfy, kitchen so much better equipped, even has a blender! There is so...

"Excellent apartment, clean, excellent beds bedding Towels. Proper hairdryer Housekeeping were fabulous."

"Hébergement très spacieux, je déplore juste avoiyeu un logement pour PMR du coup tout était particulièrement bas dans la cuisine. Sinon la résidence est superbe dans le style canarien,bien entretenue, le personnel est agréable et le parking un vrai plus "