Stayed 4 nights in Jacuzzi room. Bed was a bit harder than we were used too and the pillows could have been better. Breakfast was reasonable, standard buffet style, nothing special but it did the job. Situated in a good location and easy access to the main road.10 min walk to beach and 15 minutes to Bangla walking street. Staff were friendly and helpful, especially Cream the cleaning lady, she was very helpful and friendly, we liked her. The main pool is great, very clean and inviting, the pool bar was good. Overall, the hotel is good, reasonably priced, we booked through Expedia months prior and got the Jacuzzi room overlooking the pool for 4 nights under $600 AUD. Definitely get Jacuzzi, you'll be thankful for it during the day when you just want to chill out in your room without having to be around the pool.