Hotel Kembara di Phoenix Barat

"I'm giving 3 stars for staff because there is one staff member that doesn't respect guests or other staff. We chose to eat dinner elsewhere because of her. Our check-in person was very pleasant but was interrupted by this young woman, completely disregarding that we were being helped with check in. Likewise the bartender was efficient and pleasant but also interrupted by her while taking our order and assisting other guests. It was extremely unprofessional. I could relay other instances of her...

"People were nice and pleasant. Staff was very helpful and courteous. Very respectful and considerate "

"The property was very clean and the parking area was safe. Staff was very accommodating, and the room was clean and quiet."

"Great location. Only drawback is the train was a little loud"

"The staff (Paige especially) was so accommodating and personable. She fixed an issue with my booking with urgency and professional assistance. The hotel was perfect for a base for me while visiting family. The price was worth the distance from my family and the bed was awesomely comfortable after some long days. The breakfast smells wafting up the stairs was soooo good. I’m an early riser so there was always food early. Coffee and breakfast was a nice perk that I was grateful to have to start...

"Nice surprises, like the evening reception, delicious breakfast including custom-made omelets (SO GOOD!) and a full breakfast buffet, good coffee. The bed was so comfortable and the room includes a fridge and microwave. We had an easy walk to the AMAZING Heard Museum, and there was more to explore in the area on foot. Uber to the airport costs about $20. This is a beautiful hotel in a safe area with food options nearby."

"As always, a great stay and team!"

"Hotel and staff were great!!! "