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"Our stay here was amazing! Staff were accommodating & very friendly - check-in, housekeeping, restaurant/bar - all of them! The property was beautiful, the roof-top hot tubs & area were great and location was perfect. It was only a 4-minute bus ride or 15-minute walk down to the main hub for shops & restaurants, and approx 17min to the gondola. The bus stop is right outside the hotel for drop-off and right across the street for pickups, so it was close to the action without being right in the middle of it. The only downside I can think of was that while we were told about the restaurant at the hotel next door, it was not noted that they also had a great coffee bar & sadly, we only discovered it the day before we left. Next time we will make sure to explore our surroundings a bit sooner. We would stay here again in a heartbeat and definitely hope to do so!"

"Clean room"

"Hands down, best hotel in town!"

"Decent place to stay in Banff"

"Loved the cave pool. Room was quite clean. We were upgraded upon arrival. "

"We did not eat at the resort. Room was equipped with basic kitchen supplies, fridge, microwave, coffee maker and cook top. "

"Great experience. If I am ever visiting Canmore or Banff in the near future this will always be my top pick."

"Front staff wasn't welcoming"

"Spacious clean rooms and friendly helpful staff. Particularly liked the outdoor hot tubs, dry sauna, and proximity to town."