Hotel berdekatan Pekan Sutera China Hangzhou

"I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask. Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable,...

"近熱門景點，亦在西湖景區附近，食店商場在可以步行到達。"

"Service was excellent "

"服務很好，房間寬敞乾净！"

"Hôtel magnifique, chambre très confortable et propre, le petit déjeuner exceptionnel et le personnel vraiment agréable et professionnel, nous avons adoré notre séjour dans cet hôtel de haut standing "

"Great staff , great location"

"방은 살짝 좁은느낌이지만 2인이 묵기에는 문제 없을정도입니다. 체크인부터 체크아웃까지 직원들의 친절함이 여느 5성호텔보다 더합니다ㅋㅋ가방만 보면 들어주고, 체크아웃할때는 물까지 챙겨주는 세심함에 감동했습니다. 서호와의 거리가 약간 있는데 걸어서 15분이면 가는 거리라 위치도 매우 좋습니다"

"Não tomei cafe da manha , tem bastante comércio em volta, Riad de calcadao, funcionarios não falam ingles"

"Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff. "

"房間大小適中、乾淨、冷氣溫度剛好、氛圍舒適；但是枕頭太軟，外加淋浴間的門容易滲水，需注意安全"

"舒服的住宿"

"Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days. "

"房間乾淨、地點便利"

"乾淨整潔的環境，豐富的早餐！"

"スタッフが親切。西湖にも清河坊にも歩いて行ける近さで便利。"

"Gracias "

"WIFIの使用方法が改善されてて助かりました。"

"客房很整潔，但是早餐多樣性不夠，住的幾天都是一樣的。"

"Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks."

"沒有用過"