Hotels near Haviland Pond Beach

"From the time I checked in on a Friday evening, we had no shower working. I called the front desk and they were gonna find someone but it was very late so I told them I was leaving first thing in the morning 7 AM and they would have all day to fix it. I came home at 10:30 at night and the shower still wasn’t fixed. I had a small child with me who was very tired. They wanted to come and fix it at 11:45 PM. I told them don’t bother, but I want it to be compensated for the room. They did comp me one night, but for the inconvenience of not having a shower for two days they should’ve comped the whole thing. Especially because I’ve been a Hilton honor member for over 40 years."

"This was one of th best hotel experiences I have ever had!!! The staff- Michael, Jayden, and Sadien were SUPER friendly and welcoming. They give you a little package of cookies, cracker, Doritos and water at check in. The room is beautiful and well appointed and very clean. The bed and linens are crisp and super comfortable and there are not enough great things I can say about the MASSAGE CHAIR!!!! We relaxed in it every chance we got! The hotel was very pretty, quiet, clean, and being able to make a hot latte and grab a muffin in the morning was amazing. The location is extremely convenient and quick to so many things - including MGM, which we were going to for a concert, and many eating establishments. I hope this hotel keeps "

"We received a warm welcome Waited just a few minutes for room to be ready Breakfast included with stay which is always a plus to get you on your way Enough parking for all"

"Stayed here because I was having the floors in my house redone everything was clean crispy everything worked no problems with that but I don’t know if there was a generator or the heating air ducts that were allowed enough that I left the TV on at night and the TV must collect some kind of satellite or something but it kept clicking off whatever station it was on and would be down for a minute or two and come back on I’ll be watching your show it would go blue and then come back on when I got up in the morning I was in the elevator and somebody else was saying the same thing to me but overall everything was clean brand new or at least up-to-date "

"Breakfast was pretty good overall. I didn’t really like the pancake from the pancake machine — it was a little too chewy for my taste. The bed was big and very comfortable, and the hotel was clean. I especially loved the vibrant designs and colors that beautifully represented Chicopee and Springfield. The only downside was that the room didn’t have a microwave."

"Pancake griddle was broken. Parking was far awa6."

"Super clean newly renovated, perfect. "

"Clean room, friendly staff. "

"The cleaning staff removed a paper bag in my room which had my belongings like makeup bag, perfume, and some clothes when they cleaned the room on 02/25/2026! I didn’t noticed that day but I found out tomorrow morning when I was leaving the room for check out! They made me fill the form and told me we will call you back, nobody called me and there is no contact number that I can reach them out! My lost belongings’ worth was about 1000$ and I need them to follow up with me ASAP! "