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Red Roof Inn PLUS+ West Springfield

2.5 star property
Hotel with free parking, near Big E

Choose dates to view prices

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Lobby
Pillow-top beds, desk, blackout curtains, free WiFi
Exterior
Pillow-top beds, desk, blackout curtains, free WiFi
Just minutes from The Big E, Red Roof Inn PLUS+ West Springfield offers free WiFi in every room. Start your day with complimentary coffee or tea in the lobby. The property provides extended parking options, and many guests praise the helpful, attentive staff.

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
The current price is RM355
RM406 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed (Smoke Free)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Pillow-top beds, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed (Smoke Free)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
1254 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 3 min drive - 2.8 km
  • Baystate Medical Center - 3 min drive - 3.9 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬14 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Red Roof Inn PLUS+ West Springfield

Hotel near Big E
Located close to MGM Springfield, Red Roof Inn PLUS+ West Springfield has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • ATM/banking services, coffee/tea in reception and a vending machine
  • A TV in reception, a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 111 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Heating, limited housekeeping and desks

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
7.0 out of 10, Good, 1,038 reviews
The price is RM353
RM404 total
includes taxes & fees
16 Nov - 17 Nov
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Frequently asked questions

Is Red Roof Inn PLUS+ West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Red Roof Inn PLUS+ West Springfield?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Red Roof Inn PLUS+ West Springfield on 1 Dec 2025 start from RM 354.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Red Roof Inn PLUS+ West Springfield?

Self-parking is free at this property.

What time is check-in at Red Roof Inn PLUS+ West Springfield?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Early check-in is available for a fee of USD 28.61 (subject to availability).

What time is check-out at Red Roof Inn PLUS+ West Springfield?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Red Roof Inn PLUS+ West Springfield located?

Situated near the airport, this hotel is within a 15-minute walk of Olympia Ice Center, Connecticut River and Q Pin 2's. Holyoke Mall and Big E are also within 3 miles (5 km).

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Reviews

Red Roof Inn PLUS+ West Springfield Reviews

6.8

6.8

Cleanliness

6.2

Amenities

7.6

Staff & service

6.4

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 311 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 180 out of 1003 reviews
Rating 4 - Poor. 143 out of 1003 reviews
Rating 2 - Terrible. 158 out of 1003 reviews

Reviews

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service
The staff was very helpful and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Marissa

Liked: Amenities
Excellent overall!
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Disliked: Amenities
plenty of parking. no room service between 2 day stay so no towels for 2nd day. No covers for the coffee to take it with us.
Stayed 2 nights in Sep 2025

6/10 Okay

Zain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap place with nice staff, room cleanliness was not good - found bugs in room
Stayed 1 night in Sep 2025

10/10 Excellent

Samary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places tu stay
Stayed 3 nights in Apr 2025

6/10 Okay

Alan

Liked: Staff & service
Disliked: Amenities
The staff was pleasant. The room was shabby--cobwebs, chipped paint, no clock, only one wastebasket, no bathmat. The wet towels weren't replaced.
Stayed 4 nights in Sep 2025

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
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Stayed 6 nights in Sep 2025

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
One my favorite plac
Stayed 1 night in Jul 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

definite place to stay

clean and roomy planning a second stay here
Stayed 5 nights in Apr 2025

8/10 Good

Susan

Liked: Amenities
.
Stayed 2 nights in Sep 2025

2/10 Terrible

Reginald

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have photo evidence to show this properly was not clean or sanitary... Dirty bathroom, moldy bathroom ceiling, soap scum all over the shower head.. My wife notice a dried up corner in the main sink . The tub was so dirty my wife refused to stwp it to shower.
Stayed 1 night in Oct 2025

2/10 Terrible

Marianna

Disliked: Cleanliness, property conditions & facilities
I liked checking out. I didn't like rustic look in the bathtub. I
Stayed 1 night in Aug 2025

2/10 Terrible

Nsarhaza

No fridge, no microwave, no clean
Stayed 7 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing space clean and well maintained
Stayed 2 nights in Jun 2025

2/10 Terrible

Bei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had such a bad experience- room smells like leftover food, only one TV channel to watch (weather channel), bathtub clogged, sheets had hair and blood on it clearly not changed, front desk told us they didn’t have extra clean sheets….we booked for two nights and requested a refund on a second night because it is inhabitable. The management declined our request even they didn’t have other room for us to move to. We were there for the Family Weekend, and it ended super disappointed!!!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Seemi

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! Room smelled extremely bad. The entire place was filthy. Floors were gross. Furniture broken. Huge spider webs everywhere in the hall ways. Never again!
Stayed 3 nights in Sep 2025

6/10 Okay

Sebastien

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly but the property condition left to be desired. Room was humid and smelled moldy the entire time we were there. Floors were damp, drawers were grimy/had evidence of water damage, paint was chipped in a few places. Bed was ok. Towels and linen were clean. Bathroom was clean. Location is great by car. The place has potential, nothing like a reasonably priced, decent, clean motel with no frills in a good location. Issues seem fixable, I’m hoping they get to it. I have stayed at other cheap motels/red roofs inn and this one didn’t quite hit the mark. We picked it because it was the cheapest option for the Big E; in retrospect we regret our decision.
Stayed 2 nights in Sep 2025

6/10 Okay

Carol

Liked: Staff & service
Guy at check in was great
Stayed 2 nights in Mar 2025

4/10 Poor

Hector

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty as well as the bathroom
Stayed 1 night in Jul 2025

4/10 Poor

kjerstin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The gentleman at the desk was very friendly but our room smelled terrible of some sort of spray. There was a chocolate bar wrapper on the floor beside the bed so likely not vacuumed. There was a hole in the floor. Did I mention the smell!! We had to have our door open to try to air it out before we went to bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
It was nicer
Stayed 2 nights in May 2025

8/10 Good

William

Liked: Staff & service, amenities, property conditions & facilities
It was the least expensive lodging in the Springfield area. It had at least SOME city bus service. It was not too far from Springfield proper. The accommodations were fairly comfortable and spacious. Eateries were near by. They need more sidewalks and better street lighting for pedestrians. On a few rare occasions, we had a noise problem at night, but this was fortunately rare. The room was generally comfortable, but I noticed that the toilet seat was starting to come loose.
Stayed 7 nights in Aug 2025

2/10 Terrible

Anne

Disliked: Staff & service
I arrived to check in at the South Deerfield Red Rood Inn instead of West Springfield where I was mistakenly booked. Deerfield had availability and contacted the West Springfield Red Roof Inn - they advised I book a room with Deerfield and they would work on refunding me. I have screenshots of the conversations showing this. No one will refund me. I have called the front desk at West Springfield and they directed me to the general manager’s voicemail. I have left her two messages this week and NO response at all. How can this even be called hospitality? If you’re considering staying at a Red Roof Inn, don’t do it! You’ll be better off sleeping in your car.
Stayed 1 night in Oct 2025

8/10 Good

Tamesha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good comfortable stay for an overnight getaway.
Stayed 1 night in Jun 2024