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"we loved the hotel and the customer service we received from everyone. "

"Rooms were nice with very comfy beds. we were on the top floor (17) so also had good views of the city. The onsen was nice to go in after a long day of travel. The location was really good, a 7-8 minute walk from train and right in the heart of busy downtown nightlife and dining area which was fun."

"Clean room and friendly staff. Really easy access to city walk and Universal Studios. Breakfast buffet was not great and the beds are really uncomfortable. Nice hotel though. "

"The spa and sauna was the highlight of the hotel. The 7 Eleven within the hotel was super convenient. The buffet breakfast was a little disappointing. There was many options ans the food was quite average considering how much you pay. "

"Breakfast was good"

"Would highly recommend this hotel. Amazing rooms for families and great food. Staff is super friendly as well. Make the time to go to the spa as well it was top tier. "

"Room was really big by Japan standards. As mentioned in other reviews, the view from 55th floor during breakfast is worth the price alone The breakfast spread is great! "

"Very new "

"Spacious room with a kitchenette!"