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"We could not have been happier with our stay, the staff, room, facilities and the overall hotel - it was great. We were well looked after from the moment we got there, always greeted with a smile when we arrived no matter the time of day/night and the staff were always happy to help whenever we had a query. You can see the staff have a lot of pride in keeping the hotel looking tip top and making the guests feel comfortable, often you are welcomed with the lovely smell of fresh laundry which made the whole experience feel very homely and as well as the rooms being fully kitted out with everything you need, they also have a food/drink station just in case you ever need anything else. Shaneque in particular was incredibly hospitable and always more than happy to help, she made our stay feel very comfortable. It is a shame the area is very dilapidated and can at time feel unsafe if you're an outsider, but this did not reflect on the hotel at all."

"Staff were very nice and helpful "

"it was wonderful! very relaxing and clean. enjoyed our stay"

"I would definitely book my stay here again the receptionist was friemdly and helpful and the room was very clean."

"Nice! Wonderful stsy!"

"Absolutely loved our stay here! Great location downtown with easy walking to plenty of dining options and shopping. Short Uber drive to the university or about a 45 minute walk."

"Best hotel in Columbus. "

"This was a great time we had at this particular Best Western would definitely recommend when just want a quick getaway with family pool and breakfast was a nice addition and in great condition. Will be back"

"All good "