Hotel berdekatan Ohio & Erie Canal Reservation

"The room was so clean and tidy and the staff at the front desk are very friendly as well as so respect full ."

"When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

"Is as shown, no complaints "

"Clean"

"The bed was very comfortable, and there were many towels available. The elevators were quick and large."

"Staff friendly. Room clean. Breakfast great! "

"Wonderful and helpful staff. Awesome service,"

" The room was spacious, but the sink wouldn't drain the whole way due to how it was installed With spending close to $1200 for 3 nights and finding out breakfadt isn't included, was pretty bad. To make it worse, they suggested we could go nect door to Holiday Inn for their buffet for about $8 but turned out to be $11.95!"

"It was a horrible experience! 1.) No Shampoo or soap in the shower (after advertising it) Was anyone filling or cleaning??? 2.) Advertised Breakfast Buffet when they offer one waffle iron, that needs to be replaced, only dry oatmeal, cold cereal, bread and bagels 3.) Advertised a smoke free room when my window was wide open (assuming someone smoked there before I had the room) and it was FREEZING 4.) on the last day, had to climb up and down the stairway to load my 5 full bags and buggy. "

"There was leftover trash underneath our bed such as a liquor bottle (Jack Daniels) that I threw away and no staff present for at least 15 mins late night when trying to use the gift shop/snack shop. Many other individuals were also waiting to be taken care of when I walked away. "

"The breakfast was horrible I couldn’t even eat it"

"room was clean,front desk people were friendly and affordable prices"

"Never going back "

"Stay away"

"Nothing worked. Key didn’t work had to go back down from the 3rd floor to get new keys made. They charge $25 a wrist band to go into the pool room EVEN IF YOUR NOT SWIMMING. Jacuzzi was broken. Refrigerator had mold in it. I was a lucky one my room was available but I watched many people come back and have to switch rooms because things were broken, uncleaned, and not working. Check-in is 4pm, pool closes at 8 so you got 4 hrs to get to your room settle in and run to the pool and swim before it...

"Everything around easy to get there alot of stores fast food "

"very disappointing"

"Dirty room, dirty sheets, no towels. Very sketchy"

"The hotel is wrapping up their construction, but it is looking beautiful. The staff were so kind, friendly helpful. The rooms were quiet. The beds were comfortable. The shower water was hot.. I would recommend this hotel and I would stay there again. Very welcoming employees."