Hotel Keluarga di Nuevo Arenal

"Everyone was so sweet. Would definitely stay here again"

"My family and I had a great stay here! JP and his associates welcomed us and made us feel at home. Complimentary breakfast was great and the other meals were delicious. The room itself was great given you are in the jungle, so there was no a/c and typical sugar ants but nothing unexpected. The pool and the views were gorgeous. The hot tub was down while we were there but it wasn’t missed. We took advantage of the Lake Tour and La Tia’s massage services which were both worth the money. We...

"This property has an incredible view of the volcano and the most amazing trails right on the property. The property is full of wildlife, and we were able to watch spider monkeys swinging from the trees from the balcony of our room, as well as watch a variety of native birds and other native creatures without going anywhere else. My kids enjoyed exploring and were so excited every day to see what new animals they would discover. I just wish we had longer to explore! The staff was also super...

"Truly a gem in this day and age. Perfectly located with amazing views. The common spaces are completely organic and gorgeous at the same time. Well done!"

"One of the best hotels we have ever been to. So beautiful. I can’t say enough great things about this resort. Amenities, staff, the views. Highly recommend. You won’t be disappointed!"

"I didn't like that they told us that really we have the right for a small refund and then they retreat"

"The location and property are absolutely beautiful! Incredible views! The grounds are kept meticulously! The rooms are clean and neat. The rooms are simple and yet elegant at the same time. The staff were very forgiving of my limited Spanish. A little harder to get to but worth the drive. The restaurant on property was excellent. Just a small sidenote… There was no air conditioner in my smaller room. I knew this going into it and the nice breeze that was almost constant."

"Great experience !"