Nouaceur Hotels with Swimming Pool

"Beautiful looking hotel. BUT service lacking. 4 calls to get heat turned down. 28c and climbing. Had early flight. Finally staff came,10pm said cant do anything. No hairdryer in rokm. Shower not safe to take. Ice cold, then scalding hot, bathed with cloth in sink for safety. Food horrible in restaurant. Couldnt eat it. They gave complementary dessert. Staff at restaurant were very nice tho..Ami and Ayoub"

"The Hyatt Regency Casablanca is an absolutely beautiful hotel! The staff was exceptionally helpful and the breakfast was amazing! My only issue was that my bathroom had drain issues both in the shower and the sink which was a minor annoyance and I’m sure could have been repaired quickly if we were staying for a longer visit. The facilities and the hotels location could not have been better. I will absolutely stay at the Hyatt Regency Casablanca on our next visit!"

"Assigned to a room where the AC was broken. Had to report it twice. After second request in person at the front desk a workman showed up who told me it was broken and couldn’t be fixed. Front desk offered top to change my room”the next day”. "

"Clean room and staff was professional"

"Fab hotel, but no Bar/alcohol was a surprise for a 5* hotel chain"

"Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money."