Hotel Dekat Northpoint

"You will love your stay at the Plainfield Inn! The rooms are immaculate and cozy, and have everything you need. Parking is very convenient, and the location is perfect, whether you’re planning to spend time in Chicago or neighboring towns, or just stay in Plainfield to enjoy the many great restaurants and shops within walking distance of the Inn! I highly recommend The Plainfield Inn and will be staying there again!"

"I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was...

"The room were nice and clean"

"Overall was good , I just didn’t like the smell of humidity in the first floor (were I stayed smell really strong like mold and humidity mix with cleaning products, really hard to sleep with that odor ."

"Great place for a good value"

"Rooms were very clean and comfortable, thankfully the staff saved some of my items that were left behind and kept them at front desk for my pick up."

"Everything from the property to the hotel room was nice and clean."

"Amazing"

"The staff was excellent but the rest of the stay was a definite dud. Way better hotels in the same area"

"As soon as I walked into this hotel, it smelled like weed. Staff was not at the front desk. I had to yell “hello” in order to be checked in. The continental breakfast was not a continental breakfast. It was some muffins and some cereal and that was it. I feel like I overpaid for this stay to be honest and won’t be back"

"A little rough"

"Highly recommend. Clean rooms and super friendly staff. Hotel is maintained with care."

"Room layout was beautiful BUT was repulsive and had been heavily sprayed and I had difficulty breathing on entering. Large puddle wet yellow urine beside bed had been walked through by maids and us thereby entire carpet and tile floors wet. My shoes stuck to the tile floor and after removing my shoes to get ready for bed my socks were soaked and I had to put them on the heater to dry overnight. Then my bare feet were soaked getting to bed. I phoned the desk and was told someone would check in...

"Very clean"

"The check in process was painfully long. During our stay when staff assistance was needed they were not the most pleasant or efficient. The room was clean but the shower pressure was extremely low and the toilets flushed very slow. The check out process was not quick either. The breakfast selection was good though."

"Room was clean, hotel overall was clean. Customer service lacked a bit, otherwise an okay stay"

"We appreciated the safety features for the guests. Good clean room."

"The property was clean and provided a decent place for the night. The breakfast was poor. Much of it looked like rewarmed items from the last week. We opted to not eat."

"All the staff we encountered were very nice and accommodating. From house keeping to front desk and in passing the maintenance workers."

"Rooms could be updated but they were clean"