Hotels near Norfolk Premium Outlets

"Excellent location. Close to airport, food, shopping...all within walking distance. Main complaint is the thin walls. I heard every step, cry, conversation, moan, of my neighbors and people in the halls, CLEARLY. I stayed 4 nights and had 3 different people placed in the room next to me..not sure why they kept choosing to use that room. "

"Room was very clean Staff was very nice and helpful and pet friendly. Lots of parking."

"Frustrating checkout experience. The room was great but despite confirming someone would be at the front desk to support my early AM checkout, no one answered the door despite knocking repeatedly. I was also told I’d be able to get a printed invoice during checkout ."

"I stayed here 4 nights. GREAT breakfast. The protein changed each day and on our last day they had BACON. They had waffles each day and either biscuits or rolls to make breakfast sandwiches. Bananas, apples and oranges were usually a available as well as boiled eggs. If you have a 3 or more people in your group, a nice breakfast like this included can be a real cost savings. Rooms were spacious. We had 3 beds and comfortably slept 3 adults and one child. The rooms had a microwave, dish washer, sink but no cook top, no pots no pans. Josh the manager was AWESOME and helped us get settled in quickly and with no fuss when we arrived. Also helped quickly sort an issue with the room key which may very well have been user error but he stayed polite and professional the whole time. I would definitely recommend and stay here again when visiting my family in Norfolk."

"Our first room attempted was at the back of the facility and the room next to ours was all boarded shut. The room was filthy, with minimal amenities and cupboards under the sink was boarded shut. We then suggested another room which were possibly updated. It was no better. We looked through the windows before going in and he bed was not made and the pillows were on the floor."

"Very friendly around meal times like breakfast and an evening snack hour with cocktails. Very social Hotel. Nice weight room pool. Very nice grounds. good for walking. Very quiet and well decorated. Great place to stay"

"Bar was stocked, did not eat breakfast "

"Hotel itself was ok but staff charged me for room at check-in even though I paid in full online before arriving. I have to wait up to 5 days to get my refund. No apologies. Poor customer service."

"Staff lacked knowledge or ability to help. Room had hair everywhere. Over charged compared to agreed rate. Would not stay again"