Niagara Falls - Western New York hotels from RM265

"The staff was great. Very helpful and friendly. I have stayed here in the past, but on this visit I could see the need for some major cleaning (staircase carpet}, refurbishment of aged furniture in the room, and replacement of water damaged ceiling tile throughout the facility. If my room is indicative of the condition of others, new mattresses are a must - I spent three nights sunk into the middle of my king bed due to the busted down softness. My key cards took me 6 to 8 tries every time I entered my room, even after asking for new cards. Perhaps new entry mechanisms or doors would be nice. I hope the new owner can restore he grand facade and shine to this facility. E"

"Clean room, great staff, breakfast was great but you need more than 1 toaster as there was a line for toast. The bed was comfy at first but then my back hurt half way thru the night, the beds are also too high, you can’t just sit on the bed and get in it, you have to roll onto it."

"N/A"

"El personal de enfrente muy mal servicio muy malacarosa la persona que estaba aparte te estaban cobrando el parking $11 dólares por noche"

"Our king suite room was spacious and had large, tall windows. Gym was nicely equipped. We had drinks and appetizers at the bar, which offers happy hour every day."

"I chose this property due to it being close to the airport. Funny thing, I never heard one plane flying. The first thing that I noticed when walking to our room was how dirty the hall rug was. We were in awe with the size of the room - it was big. We had a double queen size beds with a sofa in the room. The sofa was filthy that I had to put a sheet over the sofa before sleeping on it. There were 4 adults and due to my handicapping condition, I can not sleep in a bed. I sleep sitting up therefore, the reason for sleeping on the sofa. I believe that the sofa has not been cleaned in a while - stains and dirty sections and the sofa bottom had rips in it. The shower inside was clean, the handle was broken and the floor near the shower had caked on with dirt in the corners. Management needs to check rooms or have a list of what needs fixing that the cleaning person(s) fill out on a daily basis or find people who care about their job. The breakfast starts at 4:30 am and goes until 10:30 on the weekends. The lady who runs the breakfast was very polite, sweet and helpful. The breakfast consisted of yogurt, mixed fruit cups, bagels, bread, mini muffins, cereal - 3 different kinds, making of your own waffles, coffee, milk, teas, orange juice, apple juice and cranberry juice, scrambled eggs, sausage and potatoes. The food was hot and delicious. I felt that the parking was safe and it was free. As far as the staff, I only dealt with them in checking in/out. "

"It was a good stay for our to Nigara Falls it was location to the falls and points of interest and to food services"

"The room was clean and roomy."

"Gentleman at desk was very helpful and nice to me during my stay!"