Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
Riverfront hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Property amenity
Exterior
Banquet hall
Exterior
Terrace/patio
Located close to Fashion Outlets of Niagara Falls, Crowne Plaza Niagara Falls NY Riverside by IHG provides a corner/local shop, dry cleaning/laundry services and a fireplace in reception. The on-site restaurant, Bella Vista Ristorante, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
The current price is RM460
RM572 total
includes taxes & fees
29 Sept - 30 Sept

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 8
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

What's nearby

  • Fashion Outlets of Niagara Falls - 3 min drive - 3.3 km
  • Niagara Falls State Park - 7 min drive - 7.6 km
  • Rainbow Bridge - 8 min drive - 9.0 km
  • American Falls - 9 min drive - 9.0 km
  • Cave of the Winds - 9 min drive - 9.0 km

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪Taco Bell - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

Hotel near Fashion Outlets of Niagara Falls
Located close to Niagara Falls State Park and Rainbow Bridge, Crowne Plaza Niagara Falls NY Riverside by IHG provides a corner/local shop, dry cleaning/laundry services and a fireplace in reception. The on-site restaurant, Bella Vista Ristorante, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A banquet hall, a lift and a front desk safe
  • 4 meeting rooms, tour/ticket information and ATM/banking services
  • Guest reviews speak highly of the dining options and helpful staff
Room features
All 141 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,673 square feet of conference space
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lever door handles
  • Lift (183 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Niagara Falls NY Riverside by IHG?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls NY Riverside by IHG on 29 Sept 2025 start from RM 460.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Niagara Falls NY Riverside by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Niagara Falls NY Riverside by IHG?

Self-parking is available for USD 10.00 per night. Extended parking is available for a fee.

What time is check-in at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Niagara Falls NY Riverside by IHG?

Checkout is at 11:00 AM.

Where is Crowne Plaza Niagara Falls NY Riverside by IHG located?

Situated on a river, this hotel is 2.1 mi (3.4 km) from Fashion Outlets of Niagara Falls, and within 6 mi (10 km) of Niagara Falls State Park and Rainbow Bridge. American Falls and Cave of the Winds are also within 6 mi (10 km).

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Reviews

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

7.4

Good

7.6

Cleanliness

6.0

Location

8.0

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 384 out of 1016 reviews
Rating 8 - Good. 234 out of 1016 reviews
Rating 6 - Okay. 189 out of 1016 reviews
Rating 4 - Poor. 102 out of 1016 reviews
Rating 2 - Terrible. 107 out of 1016 reviews

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right along the river, and had bar and grill right in hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sully

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great spot for a last minute reservation
Stayed 1 night in Aug 2025

10/10 Excellent

omar

Liked: Amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, everything very good
Stayed 1 night in Jul 2025

10/10 Excellent

Seka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! And the location is 100% what we were looking for.
Stayed 2 nights in Sep 2025

10/10 Excellent

SUBHASHBHAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Enjoyable stay. Staff was extremely courteous and accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!Very helpful, friendly and respectful!! We enjoyed our meals that were cooked to order! They were all flavorful and delicious! The property was very well maintained as well!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is perfect!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the river with great views and atmosphere. Clean and I would stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the river. We had noisy neighbors both nights, not your fault.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, restaurant in property food was amazing
Stayed 1 night in May 2025

10/10 Excellent

kaylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful next to the river. My family and i enjoyed the pool. We also appreciated the help and friendliness of the staff
Stayed 2 nights in Aug 2025

6/10 Okay

Romel

Liked: Staff & service, amenities
The thing that stood out was the size of the room. It felt very cramped for a family of 4.
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Hermosa, la vista al río. La piscina me encantó, las áreas comunes, las habitaciones limpias y lindas y la atención al cliente fue espectacular me quedaría de nuevo.
Stayed 1 night in Jul 2025

10/10 Excellent

Brientha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the beds were comfy and very friendly staff. I would recommend this hotel absolutely.
Stayed 2 nights in Jun 2025

2/10 Terrible

Dominick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Thepool water looked green and cloudy. Also the pool room was like 85 degrees and was like a sauna. Other than that everything was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Astrid

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Quiero dejarle saber que el parking no es gratis tiene que pagar $10.80 y si te quedas un día son $100 de depósito de lo demás buen lugar y limpieza excelente
Stayed 1 night in Aug 2025

6/10 Okay

Pranay

Liked: Staff & service, room comfort
The hotel is decent enough
Stayed 2 nights in May 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
View of river easy parking
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great room, great view, great food, great service
Stayed 1 night in Mar 2025

8/10 Good

SURYA

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

KEYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Location on the edge of the river, pool view room had view of river also! Clean, inviting surroundings throughout.
Stayed 1 night in Jun 2025