Johnston Canyon hotels from RM391

"The staff were excellent, and super helpful. The underground parking is convenient and easily accessible. The hotel was quite noisy but it is Banff, we were woken up a few times during the night."

"Very dirty room, the people who stayed there before us left some food and it wasn’t cleaned "

"Great hotel!"

"My husband and I really enjoyed our 3 day stay in March. The hotel and room were clean and well laid out. There was a fabulous hot tub and the location was good. We appreciated having free access to the local bus."

"Everything is good but still a bit over price. I paid 220/night for the beginning of April and they should serve better breakfast :( "

"Unfortjnatley "

"On the surface, this hotel offers the appearance of a higher profile stay, but as you settle in, the deficiencies start to emerge and its far from great. To begin with, the Expedia rate I had secured, differed from the rate we ended up being charged (not a great start), and the front desk attendant was pretty condescending, but we didn't let that bother us too much. Remaining optimistic, we headed to our room. The first thing that stood out was how surprisingly dirty the floors were. They definitely had not been touched since the previous occupants. Dirt/dust and footprints on the tiled sections, and the rugs had not been vacuumed. On further inspection, the couple of large towels that were in the bathroom were folded, but when we asked for 2 more, they told us that the hotel did not have any at the moment. First time we've ever received that kind of response from a hotel(??) No further effort was made by them to fulfill this request for us over the 4 days we were there. We had to take a couple of towels from the hot tub change room. And speaking of the hot tub, it was a nice touch with its rustic, rocky finishes and colorful lighting, but the jets were only working the first day we were there. The button just stopped working out of the blue... We never did recieve an explanation when we asked what the problem was. Apart from all that, if you're a light sleeper, bring ear plugs (the room heaters are very loud). Overall, not a great value for the money. Much better options. "

"Room was nicely renovated! Very clean room, wonderful service, and the staff were great!"

"We loved our stay at The Rundlestone and that was mostly due to the staff. Nothing was too much trouble and they wanted us to have the best time possible. The room (loft with king bed) was perfect in space and comfort - the bed was huge and so comfortable. Yes, it’s a little dated but in a very homely way. Location was great and the free bus passes provided by the hotel gave us the option should we have walked a lot that day already! We stayed for a month and we could have happily stayed for much longer. Don’t hesitate, just do it! "